The 15th annual Mobile Star Awards, which recognizes the best mobile products of the year, is hosted by MobileVillage, a market and solution development company dedicated to advancing mobile technology in a wide range of industries.
Mobility is essential in every aspect of life, especially in the field service management (FSM) industry. That’s why IFS is pleased to win in three categories of the Mobile Star Awards, including a best-in-category Superstar award and two Shining Star awards for Mobile Field Service, Field Service Success Story and Mobile Business Apps Innovator.
Why IFS shines in field service management and mobility
1. Our software
IFS received recognition for its mobile field service solution. IFS offers a full-service lifecycle management solution for all types of service providers. The solution set consists of best-of-breed software for field service, schedule optimization and mobile service, reverse logistics and more. A key component to IFS’s offering is IFS Mobile Workforce Management (MWFM), which enables companies to successfully develop and manage mobile employees’ schedules and provides visibility, scheduling optimization and planning of mobile resources with real-time data.
2. Dedication to customers
IFS’s work with Associa got the nod for a customer success story. Much of what stood out included IFS Field Service Management’s mobile functionalities, which allow for work orders to be sent to technicians’ tables in real time for immediate accessibility. IFS offers a true end-to-end solution that can save time for technicians and a company’s back office with connectivity to mobile devices, elimination of lengthy manual entries and real-time data, all of which were valuable to our customer.
IFS stays close to the business of our customers and the industries in which they operate because IFS is committed to solving customer challenges. IFS is a strategic partner to its customers and works closely with customers to explore new concepts and trends.
IFS Labs, the dedicated innovation department of IFS, was fittingly recognized as a trailblazer of mobile business innovation. IFS Labs’ mobility success includes a series of smartphone apps compatible with Android, iOS and Microsoft Windows Phone, as well as technology to enable customers to access notifications on a smartwatch. IFS Labs stood out for its commitment to mobility and continuation of its innovative thinking to increase customer productivity and enable improvements in customer service, cost savings and revenue for IFS customers.
Learn more about IFS’s solution by downloading the Intelligent Service Delivery that Maximizes the Value of Every Field Service Interaction executive summary today.
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