Key takeaways from the NRF Big Show 2017

by   |    |   5 minutes  |  in Events, Research, Retail, Strategy

Returning home from my third NRF Big Show 2017, I feel a sense of urgency for continued evolution (rather than revolution…) for retailers to drive better and sounder offerings to us as consumers. Someone stated (I believe it was RSR Research) that one need to adhere to the continued drive for customer experience, using all…

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This will be the year of retailtainment.

by   |    |   7 minutes  |  in Creativity & Innovation, Digital Transformation, Retail, Strategy, Supply Chain

2017 will be a fantastic year for retailers to experiment by trying out new ideas. There’s only one thing they can’t risk—standing still. What’s in store for retail over the coming years? Ulf Tillander, Global Industry Director of Retail at IFS, highlights three trends that will drive the industry in 2017 and beyond. Store as…

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Omni-channel: A question of “How?”

by   |    |   3 minutes  |  in Business Technology, Retail, Strategy

For retailers, being able to deliver, and keep delivering, is at the heart of omni-channel success. But delivering has never been more complex. Getting the right products to the right person at the right time means planning and integrating complex, multiple, often global functions and channels – all in real time. All omni-channel experiences make…

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Highlights from IFS World Conference 2016

by   |    |   2 minutes  |  in Events, Retail

Over 1,200 people from 50 countries joined us in Gothenburg, Sweden for IFS World Conference 2016. After yet another successful IFS World Conference event (attended by over 1,200 people who joined us in Gothenburg from 50 countries to listen to over 160 speakers including Bob Parker from IDC, Ben Salama from Accenture and Micael Dahlén,…

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Sustainability

by   |    |   2 minutes  |  in Retail, Strategy, Supply Chain

Sustainability is one of the major trends facing retailers in a consumer-driven marketplace. As mentioned by Marian Salzman at NRF, sustainability is one of the major trends facing retailers in a consumer-driven marketplace. Retailers face a consumer that expects environmental transparency from anyone providing goods or services today. What does this mean to the modern…

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RETAIL INDUSTRY

by   |    |   4 minutes  |  in Research, Retail

IFS recently carried out a global survey of over 1,000 IT decision makers from companies in 12 countries. The survey aimed to gather insight on the subject of change in businesses: its relevance, impact and drivers. The results revealed a number of interesting trends across different vertical industries and here, Ulf Tillander gives his thoughts on…

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Meet with IFS at NRF 2016

by   |    |   4 minutes  |  in Events, Retail, Supply Chain

The retail year of 2016 is kicking off with a bang as the industry’s biggest fair, NRF, hosted in New York January 17-20. As retail is one of IFS’s fastest growing segments we will be there to talk about industry trends, our solution for Retail and our customers. Welcome to meet with IFS at our…

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Industry Predictions

by   |    |   5 minutes  |  in Business Agility, Business Technology, Retail, Strategy, Supply Chain

IFS’s Global Industry Director for the retail sector, Ulf Tillander, predicts how three key trends will be impacting the industry during 2016. Shoppers will reject retailers who don’t offer a true omni-channel retail experience The retail industry is experiencing a shift – the customers are switching between online and physical store contacts as they see…

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Omni-Channel Retail

by   |    |   5 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Retail, Strategy

Retailers that manage to offer a seamless shopping experience will stand strong, but keeping up with the pace of change has never been harder. It’s happening everywhere in retail – the blend of digital and physical. Digital presence now drives in-store traffic, smartphones are used as in-store shopping assistants, and in-store pickup and return are…

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