Staying ahead in aviation and defense asset management

by   |    |   2 minutes  |  in Aviation & Defense, Business Agility, Digital Transformation

In the fast-paced aviation and defense industry, effective enterprise asset management (EAM) can be the difference between success and failure. A lot can happen in nine years. In the defense arena the F-35 has moved from testing into production and been procured by over ten countries, and the USS Ford went from initial order, through…

Read more

IFS & innovation comes together at EUW 2017

by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Energy and Utilities, Events, Service Management

A recap of the European Utility Week 2017 (EUW 2017) event and more. It’s now been just over a few weeks since we took a stand at the European Utility Week event in Amsterdam. The theme of our booth was aligned with our global Industry Experts campaign and was a look back at the original founders…

Read more

Service Industry Expert Podcast

by   |    |   1 minute  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Research, Service Management, Strategy

IFS Radio Network podcast: how service companies can use technology to improve and enhance their customer experience. 32% of field service organizations (FSOs) are failing to attain at least 80% customer satisfaction, according to a recent research study by Raconteur Custom Publishing on digital change in the service industry. Why? Because the use of technology,…

Read more

Manufacturing Industry Experts

by   |    |   2 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Manufacturing, Process Manufacturing, Research, Strategy

IFS Radio Network podcast: how technology is impacting industrial manufacturers and how some of the industry’s leading businesses are taking advantage of it today. The industrial manufacturing industry has a strong appetite for technology. Now that manufacturers have experienced the game-changing benefits of automation and the emergence of interconnected and intelligent manufacturing systems, companies of…

Read more

Construction Industry Experts

by   |    |   2 minutes  |  in Asset Intensive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Engineering and Infrastructure, IFS Radio Network, Research, Strategy

IFS Radio Network podcast: the impact of digital technology and how some of the industry’s leading companies are leveraging it today. Construction is a traditional industry. Many businesses, despite the abundance of new technology and integrated software that’s available today, are still suffering from a lack of accurate and timely information because of their reliance…

Read more

Commercial aviation industry expert podcast

by   |    |   1 minute  |  in Aviation & Defense, Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Research, Strategy

IFS Radio Network podcast: how airlines can use technology to increase profits and efficiency. The commercial aviation industry is more competitive and complex than it has ever been. Technology has brought a variety of new challenges to airlines. For example, rising customer demand, more complex aircraft programs and skill shortages. To rise above the competition,…

Read more

Leveraging digital transformation to improve customer service

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation appears to be both a blessing and curse to the field service industry. The downside to digital revolution? Customer expectation rises as new technology makes a consumer’s life easier. But fundamentally, a service organization strives…

Read more

Set IoT free, automate your business

by   |    |   4 minutes  |  in Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Mobility, Strategy

Part three of a three-part blog series on enhancing the Internet of Things (IoT): Part one introduced the standard IoT concept, part two explained how to boost analytical and security effectiveness and this part details the boost in delivering efficiency using innovative technologies to automate actions. IoT and the RPA performance boost IoT systems still…

Read more

Internet of Things (IoT)

by   |    |   3 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Digital Transformation, Manufacturing, Research, Service Management, Supply Chain

According to a primary research study of 200 IoT decision makers with industrial companies, about 85 percent of them collect data from sensors on their equipment or equipment they install at customer sites. Industrial companies may be further along with the Internet of Things (IoT) than most other companies because they have, since the 1970s,…

Read more

Five constraining factors construction companies must fix

by   |    |   5 minutes  |  in Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Strategy

In our experience – reinforced by a recent construction industry roundtable discussion – there are five factors constraining Australian and New Zealand construction businesses in their performance and ability to innovate. Poor performance in any of these areas – visibility of project performance, the ability to collect data on-site, double handling of information, delayed project…

Read more