| | Estimated reading time: 4 minutes | Business Technology, Creativity & Innovation, Service, Strategy, Transform Your Business
Why IFS FSM 6? It’s the field service game changer
Field Service Management 6 Launch

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?”…

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| | Estimated reading time: 5 minutes | Customer Engagement, Service
IFS FSM 6: Delivering a superior experience….to everyone!

With the imminent arrival of the latest version of our industry leading field service management solution, IFS FSM 6, I…

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources
Are these booming times for the energy industry – just what does the oil price recovery tell us?

In these turbulent times who can really tell if the oil price recovery can be sustained, with sanctions, on-going trade…

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| | Estimated reading time: 3 minutes | Service
Field service in focus: IFS and NEC bring FSM excellence to Japan

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing…

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| | Estimated reading time: 2 minutes | Service
Field Service Buzzwords: Bringing it together

In this series we’ve discussed the service buzzwords I believe deserve the most attention in 2018 and in my last…

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| | Estimated reading time: 3 minutes | Service
Field Service Buzzwords: ‘Internet of Things’
IoT Header

Previously, we discussed the importance of delivering seamless customer service throughout the entire service lifecycle. In this blog we’ll discuss…

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| | Estimated reading time: 4 minutes | Automotive, Creativity & Innovation, Digital Transformation
Predictive maintenance – moving from relevant to essential in the automotive industry
Worker performing test on machinery

The penalties for poor maintenance can be high—in energy production, loss of revenue and component costs, as well as fines…

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| | Estimated reading time: 6 minutes | Business Technology, Creativity & Innovation, Engineering, Construction & Infrastructure, Strategy, Transform Your Business
Q&A: Will construction companies be able to keep pace with demand?
Q&A: Will construction companies be able to keep pace with demand?

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether…

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| | Estimated reading time: 6 minutes | Asset Intensive, Business Technology, Manufacturing, Research, Service
EAM and ERP: An increasingly critical partnership
EAM and ERP

Meet our guest author, Ted Rohm, Senior ERP Analyst at Technology Evaluation Centers (TEC) Ted Rohm is a Senior ERP…

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, Manufacturing, Process Manufacturing, Strategy, Transform Your Business
10 manufacturing buzzwords you should pay attention to
10 manufacturing buzzwords that you need to pay attention to today and tomorrow

We’re in an age of rolling waves of technologically-driven disruption. Which are the 10 emerging technologies with the biggest chance of impacting your business? Here’s our guesses.

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| | Estimated reading time: 3 minutes | Business Technology, Creativity & Innovation, Events, IFS News, Service
Collaborate and engage across the service lifecycle in IFS Applications 10
Collaborate and engage across the service lifecycle in IFS Applications 10

Keeping customers means staying close to customers. IFS Applications 10 brings three new tools for keeping engagement tight, connected and continuous.

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| | Estimated reading time: 8 minutes | Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service, Strategy
Digital investments are key to the recovery of the mining industry
Digital investments are key to the recovery of the mining industry

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple…

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