| | Estimated reading time: 5 minutes | Business Agility, Composability, Energy, Utilities & Resources, IFS Cloud, Mobile Workforce Management
The Composable Utility: An agile and profitable business model

This is our fourth and final blog post in the IFS series, where we explore the Market Guide for Mobile…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Product and Innovation, Service Management
The Resilient Utility: Managing operational risks and workforce limitations

This blog series by IFS explores the 2022 Gartner Market Guide for Mobile Workforce Management Software for Utilities (published by…

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| | Estimated reading time: 3 minutes | Energy, Utilities & Resources
Clean Energy: Lower Costs = Access for All

Clean energy is a win-win solution: good for the environment and good for the pocketbook. In the not too distant…

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| | Estimated reading time: 5 minutes | Business Agility, Energy, Utilities & Resources, Moment of Service
Water Utilities Can Migrate to AMR Across a Mixed Meter Environment
IFS Mobile Workforce Management for Utilities

Utilities, like the technology they rely upon, must continually evolve. Innovations that are ushered in with great fanfare are soon…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
Customer Communication and Engagement Initiative at Memphis Light Gas & Water

As the nation’s largest three-service municipal utility, Memphis Light, Gas and Water (MLGW) serves more than 429,000 customers across multiple…

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| | Estimated reading time: 4 minutes | Energy, Utilities & Resources, Service
To Serve and Manage: The Convergence of FSM and MWM for Utilities
FSM and MWM for Utilities

Once again IFS has full coverage in all functional capabilities in the 2021 Gartner Market Guide for Mobile Workforce Management…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources
IFS has full coverage in all functional capabilities for utilities
Gartner Energy and Utilities Mobile Workforce Management Report

IFS has full coverage in all functional capabilities for utilities in the Gartner 2020 Market Guide for Mobile Workforce Management…

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| | Estimated reading time: 4 minutes | Business Technology, Mobility, Service, Strategy
How to use workforce management software to operate at your best
La servicisation, le modèle pour tirer son épingle du jeu dans un contexte concurrentiel

Technology is a great enabler for growing businesses. It helps break down barriers, which allow companies to compete on levels…

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| | Estimated reading time: 2 minutes | Service
Optimizing Thanksgiving & Thanks from IFS

It’s that time of year again, with the holiday season fast approaching.  It’s a good time to reflect and think…

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| | Estimated reading time: 4 minutes | Business Technology, Service
Is M2M the Real Deal? Exploring the Latest Field Service Trend

Machine-to-machine (M2M) has been around for years, but you might not know that considering the buzz it is getting today….

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| | Estimated reading time: 5 minutes | Service, Strategy
Bending to The Will of Field Service Management – No More!

In my time studying field service organizations, one thing has become very clear: no two organizations are alike. I read…

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