| | Estimated reading time: 6 minutes | Customer Experience
The key to service profitability and business growth is workforce optimization

IFS Planning and Scheduling Optimization (PSO) is well known for driving down costs and increasing efficiency and throughput in field…

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| | Estimated reading time: 3 minutes | Digital Transformation, Energy, Utilities & Resources
Digital Transformation in Asset-Heavy Industries
Digital Transformation

Digital transformation is in focus as the mining industry, steel producers and other asset-heavy industries change their processes to balance…

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| | Estimated reading time: 4 minutes | Automotive, Creativity & Innovation, Digital Transformation
Predictive maintenance – moving from relevant to essential in the automotive industry
Worker performing test on machinery

The penalties for poor maintenance can be high—in energy production, loss of revenue and component costs, as well as fines…

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| | Estimated reading time: 5 minutes | Business Technology, Mobility, Service
Using facilities management technology to meet rising service demands
Using facilities management technology to meet rising service demands

Satisfaction and success can be ever-moving targets. Once a milestone is reached, in business or personal endeavours, we set new…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Digital Transformation, Mobility, Service
The “5 Ps” of service management
preventative maintenance software

Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one…

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