Questionmark

by   |    |   4 minutes  |  in Business Technology

Before the iPad when there was just the iPhone, BlackBerry and various Android smartphones, things were a lot easier. The phone was (and still is) the thing you always carried with you. In business it was used for sending messages and checking e-mails. On the phone we had apps, and these apps were designed for tasks you could do in a short space of time. For business use we were discussing apps to quickly review and approve purchases, to have a quick look at some KPI:s. Then came the iPad and confused us all.

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Mobility

by   |    |   1 minute  |  in Business Technology

It has been predicted that within the next few years a quarter of the global workforce will be made up of mobile workers. Although the bulk of this growth will occur in traditional established markets, non-traditional markets will also show a significant increase in mobile workforce.

There are five key drivers behind the mobility revolution.

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Car wiper

by   |    |   2 minutes  |  in Business Technology

In software a good user experience requires excellent usability. On top of that it also needs an appealing visual design, high quality, good performance. But most importantly it needs “it”. The “it” that creates the “must have” and “love to use” desires.

And therein lays the problem. What really is “it”? How could we describe what we are looking for?

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Carousel

by   |    |   3 minutes  |  in Business Technology

A couple of weeks ago I was moderating a lunch time discussion called “The cloud – myths and realities”. Invited key speakers were Graham Taylor who is the CEO of OpenForum Europe, and Mikael Bäck who is responsible for strategy and portfolio management for Ericsson’s fixed and mobile networks. Unlike cloud talk of late this discussion was refreshingly free from over-hyping, striking more of a “swings and roundabouts” tone.

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Chain

by   |    |   2 minutes  |  in Business Technology, Service Management

Having been in the business of providing software for service organizations for 25 years, I would say that all service organizations overlap business process for 50% to 70% of their activities. When the product doesn’t work, someone needs to do something: go there & fix it, or send the product back, or send a part…

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