Contact center agents

by   |    |   2 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, Mobility, Service Management, Strategy

Earlier today, a press release went live announcing IFS’s acquisitions of mplsystems Limited and Field Service Management Limited. These investments demonstrate not only that IFS is committed to the Service sector, but also that the company has a real appetite to further extend its leadership position in the market. But why did IFS acquire these…

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70 percent of industrial companies need enterprise mobility for digital transformation

by   |    |   3 minutes  |  in Asset Intensive, Automotive, Aviation & Defense, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Manufacturing, Mobility, Oil & Gas, Process Manufacturing, Service Management, Supply Chain

New study shows enterprise mobility is an essential step to harness the disruptive technologies in business. Business conditions are changing rapidly thanks to digital transformation, which is defined in this MIT Sloan Management Review article, “The Nine Elements of Digital Transformation,” as the use of technology to radically change the performance or reach of enterprises….

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Disrupting aviation with Blockchain

by   |    |   3 minutes  |  in Aviation & Defense, Business Technology, Creativity & Innovation, Finance, IFS Labs, Research

How through-life asset management can be improved using distributed ledgers throughout the chain. IFS Labs’ research into Blockchain Blockchain is one of the most talked-about and intriguing technologies today. Although first described in 1991, it got its first real implementation and public attention in 2009 as the technology behind Bitcoin. Blockchain or distributed ledgers, in…

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How to navigate the digital journey in the oil rig industry

by   |    |   4 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Digital Transformation, Events, Mobility, Oil & Gas, Strategy

Getting your business to an automated efficient state of operating its assets while maintaining safe and reliable operations is possible. The oil rig industry agrees that they are not in the forefront of the digital age, as per discussions at the drilling conference in Stavanger last week (Rigg og Borekonferansen). Perhaps this is because the…

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evolution of IoT

by   |    |   4 minutes  |  in Asset Intensive, Automotive, Aviation & Defense, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, IFS Labs, Manufacturing, Mobility, Oil & Gas, Process Manufacturing, Retail, Service Management, Strategy, Supply Chain

A look at the evolution of IoT and how businesses have used, are using and will be using it to their advantage. The notion of Smart Manufacturing or Industry 4.0 became a popular topic after the international CeBIT fair of 2011, a mere six years ago but a lifetime in terms of technology maturation. By…

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expérience utilisateur

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Retail, Strategy, Supply Chain

An omni-channel transaction may be triggered on a smart screen, but delivering on it depends on end-to-end goods visibility, planning and forecasting supply, demand and inventory all in real time. To truly deliver personalization across channels, retailers’ suggestions come from the same source: their enterprise resource planning (ERP) system. Omni-channel capabilities are making it easier…

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IIoT

by   |    |   5 minutes  |  in Asset Intensive, Aviation & Defense, Business Technology, Creativity & Innovation, Events, Manufacturing, Process Manufacturing

Enjoying a front row seat as the industrial internet of things (IIoT) turns into a practical reality via tech transfer. When it comes to ensuring economic growth and development, there are few better places to invest than academic research. The annual AUTM Licensing Activity Survey, which reports on private sector licensing of intellectual property originating…

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IoT Business Connector

by   |    |   1 minute  |  in Applications 9, Asset Intensive, Automotive, Aviation & Defense, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Finance, IFS Labs, Manufacturing, Mobility, Oil & Gas, Process Manufacturing, Retail, Service Management, Supply Chain

How IFS Applications and the IoT Business Connector provide an agile, connected business environment. IFS IoT Business Connector launched At the IFS World Conference 2016, IFS’s Chief Technology Officer, Dan Matthews, announced the launch of the IFS IoT Business Connector. At the time, the Early Adopter Testing Program had just started. Now just a few…

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servitization of the field service industry

by   |    |   4 minutes  |  in Creativity & Innovation, Digital Transformation, Service Management, Strategy

The field service management landscape is changing and it’s powered by servitization. Enterprise organizations across multiple industries are embracing servitization as a natural next step in transformative business. With profit margins reducing and operating costs rising in our rapidly changing, technologically charged world, embracing new ways of doing business is a clear strategic move. Servitization…

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How to use advanced analytics to benefit from your big data

by   |    |   2 minutes  |  in Applications 9, Asset Intensive, Automotive, Aviation & Defense, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Finance, IFS Labs, IFS Radio Network, Manufacturing, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Strategy, Supply Chain

IFS Radio Network podcast: How IT professionals and business leaders can use and benefit from the game-changing power of advanced analytics. It has been reported by the International Data Corporation (IDC) that the market for worldwide business analytics and big data technology services will grow to a whopping $200 billion by 2020. But why? And what does…

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