All businesses are on a digital transformation journey. Let these digital transformation blogs from IFS experts guide your digital transformation journey. Learn more about IFS’s expertise in digital transformation.

| | Estimated reading time: 4 minutes | Business Agility, Digital Transformation, IFS Cloud, Technology, Transform Your Business
IFS Cloud improves the maintenance of steelmaking facilities in Finland

SSAB is a leading producer in the global market of Advanced High-Strength Steels (AHSS) and Quenched & Tempered Steels (Q&T),…

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| | Estimated reading time: 3 minutes | Business Agility, Digital Transformation, Energy, Utilities & Resources, IFS Cloud, Moment of Service
How to improve your project margins in the energy industry?

Project-based services companies do all types of project related work such as inspection, testing, installation, modifications, maintenance or even decommissioning…

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| | Estimated reading time: 3 minutes | Business Agility, Corporate Social Responsibility, Digital Transformation, Manufacturing, Supply Chain, Sustainability
“Every end is a new beginning” – Volvo Remanufacturing

Helen Hauck chats to Ann-Sofie Wulfsberg and Andreas Gustafsson from Volvo Group about their initiatives aimed at saving resources, money,…

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| | Estimated reading time: 2 minutes | Business Agility, Business Technology, Construction and Contracting, Digital Transformation, Engineering and Infrastructure, Engineering, Construction & Infrastructure, Transform Your Business
The Challenges of Selecting Software for Project-Based Service Companies

When it comes to selecting enterprise software, you can make some general assumptions about what most companies want to achieve:…

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| | Estimated reading time: 6 minutes | Aerospace & Defense, Business Agility, Business Technology, Digital Transformation
How Rolls-Royce and IFS are creating the ‘IntelligentEngine’ of the future

The aviation industry has been on an evolution to truly predictive maintenance for a number of years. Rolls-Royce continues to…

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| | Estimated reading time: 5 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, IFS Cloud, Moment of Service, Research, Service, Service Management
51 Percent of Companies have Re-engineered Processes for Better Customer Experiences
customer experience

New survey data suggests that only enterprise software optimized to deliver, not units, not revenue, but the inflection points that matter to…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research
58 Percent of Consumers Share Poor Experiences with their Network

The ramifications for companies that fail at the moment of service are significant. A quarter of consumers say they would abandon a brand after just one…

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| | Estimated reading time: 5 minutes | Business Technology, Cloud, Customer, Digital Transformation, Moment of Service, Research, Service
18 Percent of Businesses ‘Too Busy’ to Report Issues in their Value Chain

Despite sizeable investments in customer experience evaluations such as Net Promoter Scores (NPS), reviews, satisfaction ratings and surveys, companies are neglecting to…

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| | Estimated reading time: 4 minutes | Business Agility, Business Technology, Cloud, Digital Transformation, IFS Cloud
How to future-proof your integration strategy

Customers implementing an ERP solution must also carefully consider their integration and data management strategy. Moritz Roedel, Chief Technology Officer…

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| | Estimated reading time: 2 minutes | Business Agility, Business Technology, Digital Transformation, Service, Service Management, Technology
IFS PSO: Unmatched Oversight and Automation, Recognized by the UK National Innovation Awards

We are honored that IFS has received recognition as a runner-up in the categories for ‘Remote Workforce Management’ and ‘Remote…

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| | Estimated reading time: 6 minutes | Business Agility, Business Technology, Customer, Customer Engagement, Digital Transformation, Moment of Service, Research, Service, Supply Chain
90 percent of Companies in the Process of re-engineering their Business 

A huge 90 percent of companies have already or are in the process of reengineering their businesses in the past year to deliver better moments of service. Yet many are…

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| | Estimated reading time: 3 minutes | Business Technology, Cloud, Customer, Customer Engagement, Digital Transformation
Understanding New Business Models And Opportunities In The Wake Of Covid-19

March of last year saw us publish the findings of a major study that, among other things, touched on the…

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