Mobile apps in defense

by   |    |   3 minutes  |  in Aviation & Defense, Mobility

The consumer world is unable to function without a smartphone and/or a tablet and has moved on from brick-sized analogue devices to wafer thin smartphones with processing capabilities comparable to those of laptops. New technology is constantly pushing the boundaries of what we can expect from our mobile devices. The A&D market is trending in a similar direction primarily driven by the demand for industrial workforce productivity combined with dramatic improvements that can be achieved in military operational effectiveness. The big question remaining is exactly what role mobile apps could play in defense strategy.

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Mobile Workforce Performance

by   |    |   1 minute  |  in Mobility, Service Management

Field service organizations face more challenges in 2011 than ever before in balancing customer demand for faster resolution times and rising operational costs. As a service leader, you need clear, actionable advice on how to make your mobile workforce more efficient in getting the right technician to the right place at the right time with…

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Asset Management

by   |    |   3 minutes  |  in Mobility, Service Management

Ten years from now, will the equipment be contacting the engineers’ devices directly? In 1991 a national service manager with Du-Pont medical products approached us with a classic service problem. His service engineers were responsible for both break/fix service and for preventive maintenance service on their products. He was wrestling with this issue – if…

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