Industry Predictions

by   |    |   5 minutes  |  in Business Agility, Business Technology, Retail, Strategy, Supply Chain

IFS’s Global Industry Director for the retail sector, Ulf Tillander, predicts how three key trends will be impacting the industry during 2016. Shoppers will reject retailers who don’t offer a true omni-channel retail experience The retail industry is experiencing a shift – the customers are switching between online and physical store contacts as they see…

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Omni-Channel Retail

by   |    |   5 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Retail, Strategy

Retailers that manage to offer a seamless shopping experience will stand strong, but keeping up with the pace of change has never been harder. It’s happening everywhere in retail – the blend of digital and physical. Digital presence now drives in-store traffic, smartphones are used as in-store shopping assistants, and in-store pickup and return are…

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mcommerce

by   |    |   2 minutes  |  in Retail, Strategy

For the discerning consumer, there are few things as off-putting as a retailer who doesn’t get them. Personalized advertising of items that are of little-to-no interest to the customer, or the failure to cater to the users’ device of choice is capable of driving customers away from the (virtual or physical) checkout, vowing never to…

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augmented-reality-marketing.jpg

by   |    |   3 minutes  |  in Retail

As you’re surely aware by now, there is a paradigm shift within retail. How do you tackle it? As bricks are replaced by clicks at an increasing speed, and the balance of power has shifted to the consumer, many companies fall short when it comes to securing the very backbone of any efficient retail approach:…

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rustastore.jpg

by   |    |   1 minute  |  in Retail

After a fast implementation – within nine months of initial analysis – IFS Applications was deployed in Rusta’s 81 Nordic stores and in its Asian offices and hubs, replacing 50 percent of existing ERP systems. According to Päivi Redig, CIO at Rusta, this rapid project pace was an important success factor in achieving Rusta’s international…

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Dubai duty free shopping

by   |    |   3 minutes  |  in Retail

Over 1 billion people travel internationally each year – approximately 15 percent of the global population – and they spend the equivalent of more than $1 trillion in the process according to Deloitte’s Global Powers of Retailing 2015 study. In my new job as IFS’s Industry Director for Retail, I am doing my fair share…

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Shopping

by   |    |   5 minutes  |  in Retail

Rumor has it that more smartphones are present in the world today than toothbrushes – a horrifying thought – and an estimated 83 percent of internet usage will be through mobile devices, according to Deloitte. It’s also estimated that a projected 65 percent of the global population will be using a mobile phone this year….

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westfield-mall

by   |    |   4 minutes  |  in Retail

In our previous retail blog posts, we have discussed the need for speed as an accelerator for most businesses. One of the few known facts of today’s business climate is that the ever-steady pace of change keeps increasing. We are moving closer and closer to real-time business and therefore the need to establish a full…

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Download our most recent business agility whitepaper, which focuses on how the tools you use enable agility, improving the "handling characteristics" of your business.

by   |    |   2 minutes  |  in Retail

In my previous post in November, I highlighted the importance of speed and agility to retain and gain competitiveness. The other day, we had the opportunity to have an open strategic exchange session with one of our key retail customers. We learned that speed and agility has other dimensions linked to it as well. Said…

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