How to use advanced analytics to benefit from your big data

by   |    |   2 minutes  |  in Aerospace & Defense, Applications 9, Asset Intensive, Automotive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Finance, IFS Labs, IFS Radio Network, Manufacturing, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Strategy, Supply Chain

IFS Radio Network podcast: How IT professionals and business leaders can use and benefit from the game-changing power of advanced analytics. It has been reported by the International Data Corporation (IDC) that the market for worldwide business analytics and big data technology services will grow to a whopping $200 billion by 2020. But why? And what does…

Read more

The servitization of the oil and gas service industry

by   |    |   5 minutes  |  in Business Agility, Business Technology, Digital Transformation, Oil & Gas, Research, Service Management, Strategy

Oil and gas organizations are embracing servitization and leveraging technology to increase profit margins and core service offerings. In general, as the macroeconomic situation takes a turn for the worse in a given industry, changes are bound to happen at a faster pace than when times were good. A new and leaner industry will certainly…

Read more

preventative maintenance software

by   |    |   5 minutes  |  in Business Agility, Business Technology, Digital Transformation, Mobility, Service Management

Every business and industry love using abbreviations and acronyms. Some are more memorable than others are, and there is one I was told early in my career that has stuck with me: the five Ps. The 5 Ps: Proper Preparation Prevents Poor Performance Writing these words instantly takes me back to a time when management…

Read more

mobile applications for field service management

by   |    |   5 minutes  |  in Business Technology, Mobility, Service Management, Strategy

A mobile application that’s configured to your business needs may be exactly what your field technicians need so that they’re more productive. Let’s face it, your field technicians need to generate revenue. To generate revenue, you need to get the right technicians to a customer site as quickly as possible—and with the right parts necessary…

Read more

field service technicians

by   |    |   4 minutes  |  in Service Management, Strategy

How field service technicians can increase customer satisfaction by providing customers with a voice. Don’t be the field engineer who hits the mute button on your customer. It’s easy to fall into today’s technology trap. The customer reports a symptom, assumes you know the resolution and that you’ll be able to walk right in and…

Read more

4 reasons you might be avoiding IoT-themed blogs like this one

by   |    |   6 minutes  |  in Aerospace & Defense, Applications 9, Asset Intensive, Automotive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Energy and Utilities, Engineering and Infrastructure, IFS Labs, Manufacturing, Mobility, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Supply Chain

With so much information about IoT out there, you may feel reluctant about reading this blog post – but don’t. This is one you’ll be happy you read. Do you remember where you were or what you were doing the first time the term ‘Internet of Things’ caught your attention? I do. I was sitting…

Read more

2016 MOBILE STAR AWARDS

by   |    |   2 minutes  |  in Business Technology, Service Management

The 15th annual Mobile Star Awards, which recognizes the best mobile products of the year, is hosted by MobileVillage, a market and solution development company dedicated to advancing mobile technology in a wide range of industries. Mobility is essential in every aspect of life, especially in the field service management (FSM) industry. That’s why IFS…

Read more

IFS makes Silicon Review’s 50 Best Workplaces of the Year

by   |    |   4 minutes  |  in Aerospace & Defense, Applications 9, Asset Intensive, Automotive, Business Technology, Construction and Contracting, Energy and Utilities, Engineering and Infrastructure, Finance, Manufacturing, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Supply Chain

At IFS, we often talk about providing enterprise software to customers to help them get closer to their business as well as making them agile so they can rapidly capitalize on change. This statement is meant to stimulate support and ongoing commitment and serves as a cornerstone for IFS. Because this statement resonates with employees,…

Read more

Enterprise operational intelligence for service providers

by   |    |   2 minutes  |  in Business Agility, Business Technology, Digital Transformation, Service Management, Strategy

Service providers can use IFS EOI to manage large outsourcing contracts for tasks such as highway roadside assistance, managing drivers licensing offices and many other such contracts. What is IFS EOI? This webcast will look at why IFS Enterprise Operational Intelligence™ (EOI) is on the forefront of our maturity model for business analytics. Learn why…

Read more