by   |    |   3 minutes  |  in Asset Intensive, Automotive, Aviation & Defense, Business Technology, Construction and Contracting, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Manufacturing, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Supply Chain

IFS recently conducted a survey of more than 1,000 IT decision makers from companies in six countries. The survey showed that 76% of respondents have IT concerns over the Christmas period with the three main worries being availability of staff (selected 41% of the time), risk of security hacks (selected 31% of the time), and…

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3 ways the changing field service management landscape is powering servitization

by   |    |   4 minutes  |  in Business Technology, Research, Service Management

On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has changed with growing demand and the rise of servitization. When I first started working in the field service management (FSM) space seven years ago, the industry landscape looked much different than it does today. Field…

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Transformation digitale du secteur de la construction : l’ERP et le Big Data sont les principaux postes d’investissement des entreprises

by   |    |   1 minute  |  in Asset Intensive, Automotive, Aviation & Defense, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Manufacturing, Oil & Gas, Process Manufacturing, Research, Retail, Service Management, Strategy, Supply Chain

A Business Review webinar with IDC, Microsoft and IFS was held on November 29, 2016. Learn about trends and how Microsoft and IFS create value propositions. Analytics yesterday, today and tomorrow The webinar, 5 Key trends in analytics, was co-presented by IDC, Microsoft and IFS to look at current trends in the market. The presenters…

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Advanced Analytics for the Service Industry

by   |    |   5 minutes  |  in Business Technology, Digital Transformation, Research, Service Management, Strategy

When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a clear competitive edge. It isn’t a new revelation that being a data-driven organization can mean the difference between owning market share and being a laggard. But for service organizations globally, this resonates at an even…

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expérience utilisateur

by   |    |   2 minutes  |  in Asset Intensive, Automotive, Aviation & Defense, Business Technology, Construction and Contracting, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Manufacturing, Oil & Gas, Process Manufacturing, Retail, Service Management, Strategy, Supply Chain

Microsoft, IFS and IDC provide expert advice on how to make the most of big data and analytics today—and tomorrow. WEBINAR: 5 KEY TRENDS IN ANALYTICS Tuesday, November 29, 2016 3 PM London / 10 AM New York Microsoft, IFS and IDC provide new information and insight on big data and analytics. REGISTER NOW >…

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by   |    |   4 minutes  |  in Service Management

IFS focuses on helping organizations deliver service excellence. Gartner Report: 2016 Magic Quadrant for Field Service Management IFS is proud to be named a Leader in field service management. Access report > It is 2016. Driverless cars and drones are no longer a figment of someone’s imagination, and as these emerging technologies change the landscape and…

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field service management

by   |    |   3 minutes  |  in Business Technology, Service Management

The survival and growth of a service organization are dependent upon its customer-focus and the right field service management software. You know the age old saying, behind every great man is a great woman? The phrase itself is controversial, but it can be applied to field service if you think of it in the right…

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drone

by   |    |   2 minutes  |  in Applications 9, Business Technology, Creativity & Innovation, Digital Transformation, Energy and Utilities, Events, IFS Labs, Service Management

How IFS Labs connected an actual flying drone to IFS Applications. Digital transformation is a subject that is much spoken of these days. However, digital transformation is not just applying new technologies to do something different from before. It’s about doing what you do today but better. It’s about innovating in new products and services…

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IFS IoT Business Connector

by   |    |   2 minutes  |  in Applications 9, Business Technology, Creativity & Innovation, Digital Transformation, IFS Labs, Service Management, Strategy

How the IFS IoT Business Connector brings together sensor data acquisition, analytics and business process automation. Internet of things – why now? Back in 2012, the Harvard Business Review[1] estimated that 2.5 exabytes of data was being created on a daily basis and, the retail chain Walmart was generating 2.5 petabytes of customer transaction data…

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