Read the latest IFS blog posts from the Service industries experts at IFS here. These authors understand the issues and challenges you face – read their thoughts from around the world on new technologies and market developments in service management. Learn more about IFS’s expertise in the Service industries.

| | Estimated reading time: 3 minutes | Service
Thanks to IFS’s service management customers for helping us stay safe at home
IFS customers

Many of us right now are at home, except for the essential workers that provide the products and services that…

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| | Estimated reading time: 4 minutes | Service
IoT Meets Field Service
IoT Field Service

See why the Internet of Things (IoT) is one of the biggest buzz words in the business press today, particularly…

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| | Estimated reading time: 3 minutes | Business Agility, Service
IFS Was Built to Help you Navigate This Moment

Industries, businesses, and individuals that deliver service have always held a special importance to me, and in the face of…

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| | Estimated reading time: 4 minutes | Digital Transformation, Service, Transform Your Business
What Is Field Service Management Software—And Why Do You Need It?
digital field service management

Does your company want to… Manage the technicians and engineers you send out on service calls more efficiently so you…

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| | Estimated reading time: 6 minutes | Manufacturing, Service
Munters rolls out IFS Remote Assistance to 200 staff across 22 countries in just 2 weeks
Remote Assistance

Munters is a global leader in energy-efficient and sustainable air treatment solutions for demanding industrial applications and agriculture sectors. Its…

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| | Estimated reading time: 5 minutes | Energy, Utilities & Resources, Service
The Road to Service Excellence in Telecommunications
Service in Telecommunications

Companies that have traditionally maintained transactional relationships with their customer have spent the last decade or so espousing the importance…

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| | Estimated reading time: 8 minutes | Service
A Look at Field Service in 2020
2020 Service Predictions

Field service is evolving enormously in recent years and technology and customer expectations will continue to advance just as quickly….

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| | Estimated reading time: 4 minutes | Service
Technology is the Spark, People the Glue
Technology in the Service Industry

Service is part of an $18 billion massive global industry where technology is the spark and people are the glue. …

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| | Estimated reading time: 2 minutes | Creativity & Innovation, Service
Santa’s Impossible Mission: Every Second in the Field Counts and IFS is Here to Help
Santa's Impossible Mission

Every year, Santa embarks on an impossible mission! There’s nothing more challenging than delivering presents to all the children of…

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| | Estimated reading time: 6 minutes | Process Manufacturing, Service
The best way to approach servitization for process manufacturing
servitization for process manufacturers

Servitization is more commonly associated with discrete manufacturers, but process manufacturers are also embracing this change in business strategy. Servitization…

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| | Estimated reading time: 6 minutes | Service
Is It Time to De-Fossilize Your Business?
de-fossilize your business

What do you think about when we talk about fossils? Dinosaur bones? A footprint in a rock? Something frozen in…

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| | Estimated reading time: 2 minutes | Service
Can you Accurately Measure the Business Impact of Service Technology?
service

During my time as an independent analyst covering field service, I had the opportunity to speak with countless service practitioners…

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