A day in the life of Kenny the production planner

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Process Manufacturing, Strategy

Production planning is never easy, but do you have a thought for those in food and beverage where nothing is ever straightforward? This is the story of Kenny, a production planner who I once met, and number one in a three-part series of stories. Kenny the planner – Specialty Peppery Salads (SPS) Thursday PM Kenny…

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Playing the supporting role: military in-service support moves forward with next-generation equipment

by   |    |   4 minutes  |  in Aviation & Defense, Strategy

Introducing a new asset into a military force used to be simple. Manufacturers made the equipment, the military bought and maintained it and, when it became obsolete, they invested in a new asset. But today, many military organizations don’t maintain their own equipment. Instead, they are choosing to outsource equipment maintenance to OEMs or third-party…

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What you need to know about quality assurance and management for the automotive industry

by   |    |   2 minutes  |  in Automotive, Business Technology, Strategy

Quality can be defined as “fitness for use as defined by the customer.” A quality product or service contributes to customer satisfaction; poor quality means ­dissatisfied customers. In today’s competitive marketplace, the process of controlling internal and external quality processes has become increasingly important and more complex for all ­companies. Especially in the automotive industry,…

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Service Industry Expert Podcast

by   |    |   1 minute  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Research, Service Management, Strategy

IFS Radio Network podcast: how service companies can use technology to improve and enhance their customer experience. 32% of field service organizations (FSOs) are failing to attain at least 80% customer satisfaction, according to a recent research study by Raconteur Custom Publishing on digital change in the service industry. Why? Because the use of technology,…

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Manufacturing Industry Experts

by   |    |   2 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Manufacturing, Process Manufacturing, Research, Strategy

IFS Radio Network podcast: how technology is impacting industrial manufacturers and how some of the industry’s leading businesses are taking advantage of it today. The industrial manufacturing industry has a strong appetite for technology. Now that manufacturers have experienced the game-changing benefits of automation and the emergence of interconnected and intelligent manufacturing systems, companies of…

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Construction Industry Experts

by   |    |   2 minutes  |  in Asset Intensive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Engineering and Infrastructure, IFS Radio Network, Research, Strategy

IFS Radio Network podcast: the impact of digital technology and how some of the industry’s leading companies are leveraging it today. Construction is a traditional industry. Many businesses, despite the abundance of new technology and integrated software that’s available today, are still suffering from a lack of accurate and timely information because of their reliance…

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Commercial aviation industry expert podcast

by   |    |   1 minute  |  in Aviation & Defense, Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, IFS Radio Network, Research, Strategy

IFS Radio Network podcast: how airlines can use technology to increase profits and efficiency. The commercial aviation industry is more competitive and complex than it has ever been. Technology has brought a variety of new challenges to airlines. For example, rising customer demand, more complex aircraft programs and skill shortages. To rise above the competition,…

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Leveraging digital transformation to improve customer service

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Can service organizations leverage digital transformation to improve customer service and exceed expectations? Servitization. Uberization. Driverless cars. Drones. Digital transformation appears to be both a blessing and curse to the field service industry. The downside to digital revolution? Customer expectation rises as new technology makes a consumer’s life easier. But fundamentally, a service organization strives…

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Set IoT free, automate your business

by   |    |   4 minutes  |  in Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Mobility, Strategy

Part three of a three-part blog series on enhancing the Internet of Things (IoT): Part one introduced the standard IoT concept, part two explained how to boost analytical and security effectiveness and this part details the boost in delivering efficiency using innovative technologies to automate actions. IoT and the RPA performance boost IoT systems still…

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Five constraining factors construction companies must fix

by   |    |   5 minutes  |  in Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Strategy

In our experience – reinforced by a recent construction industry roundtable discussion – there are five factors constraining Australian and New Zealand construction businesses in their performance and ability to innovate. Poor performance in any of these areas – visibility of project performance, the ability to collect data on-site, double handling of information, delayed project…

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