• Alan Laing

    Managing Director, UK and Ireland

    Alan Laing

    As IFS’s managing director for UK and Ireland, Alan Laing is responsible for driving significant growth across the regional business for all of IFS’s products, services and channels. Having spent more than 25 years in the technology industry, Alan brings…

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  • Andrew Lichey

    Product Manager

    Andrew Lichey

    Andrew Lichey is a Product Manager at IFS. With over 20 years of experience in the field service industry, he’s responsible for the IFS Field Service Management (FSM) solution. Andrew has worked closely with a number of manufacturers and service…

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  • Antony Bourne

    President, IFS Industries

    Antony Bourne

    As the President of IFS Industries, Antony’s responsibilities include acting as the Global Industry Director for Industrial Manufacturing and High Tech as well as managing the other global industry directors. Antony has over 20 years experience in the IT industry,…

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  • Bas de Vos

    Director, IFS Labs

    Bas de Vos

    As Director of IFS’s in-house technology think tank, IFS Labs, Bas de Vos is responsible for positioning and communicating the company’s innovation projects to illustrate the future of enterprise software. Bas and his team research and develop ideas that derive…

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  • Brendan Viggers

    Product and Sales Support

    Brendan Viggers

    Brendan is responsible for strategic product management activities including market research and competitor analysis, as well as development and communication of a 5 year product roadmap for the Aerospace and Defense market. He also has a role supporting the Enterprise…

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  • Christine LaVoi

    Senior Client Success Manager

    Christine LaVoi

    IFS Senior Client Manager Christine LaVoi has worked in information technology for more than 25 years, primarily in the field service management space, and is responsible for helping customers succeed with IFS Field Service Manager. She holds a B.S. degree…

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  • Chuck Brans

    Chuck Brans

    Chuck is the executive leader for IFS’s Enterprise Operational Intelligence (EOI) for the Global Competency Center (GCC) in the Americas. Chuck manages the IFS Team in the Americas and works with current and potential customers to understand requirements and facilitate…

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  • Colin Beaney

    Global Industry Director, Energy, Utilities & Resources

    Colin Beaney

    Colin is the Global Industry Director for Energy, Utilities & Resources within IFS where he has worked for nearly 15 years. Colin has been involved in implementing and project managing IFS software into many Project and Asset Intensive organisations in…

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  • Colin Elkins

    Global Industry Director for Process Manufacturing

    Colin Elkins

    Colin Elkins is the Global Industry Director for Process Manufacturing at IFS, with over 20 years’ experience in ERP software solutions for process industries. Colin has been a professional consultant and senior pre-sales consultant for much of this time and…

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  • Dan Matthews

    Chief Technology Officer

    Dan Matthews

    As the Chief Technology Officer (CTO) at IFS, Dan’s responsibilities encompass researching, formulating, and communicating the strategic direction for IFS Applications. To this end Dan leads the Research & Strategy unit within IFS, as well as manages IFS’s partnerships with…

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  • Dan Wright

    Global Analyst Relations Manager

    Dan Wright

    Dan Wright is a Global Analyst Relations Manager at IFS. He is responsible for IFS’s global analyst relations program, which includes managing IFS’s relationships with Gartner, IDC, Forrester, ARC Advisory and other key analysts globally. Dan has more than 25…

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  • David Eager

    Vice President of Global Alliances

    David Eager

    David is responsible for the development and execution of IFS's global partner strategy. He has instituted and overseen the launch of the IFS Partner Network, IFS's enhanced global partner program. David first joined IFS in 1999 as marketing manager for…

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  • Ellen Jaudon

    Marketing Communications Specialist

    Ellen Jaudon

    As a Marketing Communications Specialist at IFS North America, Ellen is responsible for developing and driving content for campaigns, media relations, website and other IFS events. Ellen collaborates with industry thought leaders to identify industry trends useful for customers and…

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  • Espen Olsen

    Director A&D Business Development & Sales

    Espen Olsen

    Espen is responsible for Business Development and Sales in A&D at IFS, and has a background in the Royal Norwegian Air Force. In his 15 years with IFS he has worked with a variety of clients across the A&D sector,…

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  • Evan Butler-Jones

    Director, Defense Product Line, Aerospace & Defense Business Unit

    Evan Butler-Jones

    Evan is responsible for ensuring that the products and services offered by IFS meet the needs of defense customers around the globe. Evan’s history and knowledge of the IFS Maintenix product offering date back to 2001-2011 when he occupied various…

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  • Gabrielle Deeny

    Global Head of Alliances and Channels

    Gabrielle Deeny

    Gabrielle’s focus at IFS is to lead the global alliances and channels program, which will strategically accelerate the growth of IFS’s commercial channels, an area of increased priority for the company. With a focus on adding value to IFS customers,…

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  • Glenn Arnesen

    Regional President, IFS Europe

    Glenn Arnesen

    Glenn's mission is to further strengthen IFS's market position in Scandinavia and to ensure that the positive development of the Scandinavian business continues, both in terms of growth and an even greater number of satisfied customers. Since joining IFS in…

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  • Graham Grose

    Vice President and Industry Director, IFS, Aviation & Defense Business Unit

    Graham Grose

    Graham Grose is responsible for supporting all IFS business development within the A&D industry, together with associated industry marketing and overall product direction. Graham has specialized in the supply of Logistics IS tools in a variety of senior appointments within…

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  • Jakob Björklund

    Senior Advisor, Manufacturing & Supply Chain

    Jakob Björklund

    Jakob Bjorklund holds a master of science in industrial engineering and management from the University of Linköping. In his 21 years with IFS, he has been involved with consulting, sales and marketing, and product strategy for process manufacturing and supply…

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  • James Elliott

    Director, MRO Product Line at the Aerospace and Defense Business Unit

    James Elliott

    James Elliott is Director of the MRO Product Line at the Aerospace and Defense Business Unit at IFS. With a wealth of experience spanning the airline, defense, OEM and MRO market verticals, James has worked with aviation organizations on the…

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  • Jeff Pike

    Head of Strategy and Marketing

    Jeff Pike

    Jeff has worked in A&D and IT for more than 30 years having spent some 20 years as a Royal Air Force senior officer specialising in a number of Logistics areas; Operational Logistics, Senior Programme management of a number of…

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  • Jodie Shimmen

    Marketing Specialist

    Jodie Shimmen

    As Marketing Specialist, Jodie Shimmen works closely with many of the corporate marketing departments. Jodie joined IFS in 2011 as an administrator for the UK office and moved into the Marketing role in mid 2014. Having worked on the past…

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  • Katherine James

    Vice President of Sales

    Katherine James

    As IFS Vice President of Sales, Katherine James is responsible for the organization’s strategy, development and execution within her territory. She is a transformational leader and senior sales executive with more than 20 years of experience in the enterprise software…

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  • Kenny Ingram

    Global Industry Director, Engineering, Construction & Infrastructure

    Kenny Ingram

    Kenny is the Global Industry Director for the following industries: Construction, Contracting, Engineering, Infrastructure and Shipbuilding. In addition he is heavily involved in other Project and Asset Lifecycle industries including Oil and Gas, Energy, Utilities and Defence. Kenny's main responsibilities…

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  • Kerry Bridge

    Vice President - Global Campaigns and Digital Media

    Kerry Bridge

    Kerry is responsible for global campaigns and digital media strategy, governance, platforms, tools, content, training and metrics globally. Kerry is a marketing and communications professional with over 15 years' experience in global organizations. You can also connect with me on…

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  • Kevin Deal

    Vice President for Aerospace and Defense, IFS North America

    Kevin Deal

    Kevin is responsible for all aspects of IFS in Aerospace and Defense within North America, and has been in the A&D IT business for over 25 years. Prior to joining IFS, Kevin held a number of roles as Director of…

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  • Kristen Weygandt

    Global Digital Copywriter and Editor

    Kristen Weygandt

    Kristen Weygandt is the Global Digital Copywriter and Editor for IFS. Kristen is an experienced writer and editor who has specialized in business-to-business marketing and communications for more than nine years. Her goal is to create compelling, useful and engaging…

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  • Laerke Jensen

    Vice President HR & Organizational Development

    Laerke Jensen

    As Vice President HR & Organizational Development, Lærke Jensen is responsible for HR and communication in IFS Scandinavia. Lærke joined IFS in June 2014 although had previously been working for IFS as an external consultant. Lærke has over 12 years’…

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  • Laura Stockhausen

    Director, Marketing Communications

    Laura Stockhausen

    Laura Stockhausen is Director of Marketing Communications for IFS North America. She has over 15 years of experience in marketing technology solutions. Previously, Laura worked as the Vice President of Operations at the Frantz Group. She holds a bachelor’s degree…

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  • Lyndsey Rojas

    IFS Global Marketing

    Lyndsey Rojas

    Lyndsey Rojas has a background in product marketing and marketing communications, and has spent the past 7 years developing and managing analyst relations programs for technology companies. At IFS, Lyndsey focuses on strategically growing relationships with key industry influencers, including…

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  • Magne Halvorsen

    Global Industry Director for Oil and Gas at IFS

    Magne Halvorsen

    Magne Halvorsen focuses on digitalization and modern, integrated business solutions for oil and gas companies. He specializes in defining and communicating the optimal business solutions for existing and potential IFS clients. Magne also has roles in sales, business development, solution…

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  • Mark Boulton

    Chief Marketing Officer

    Mark Boulton

    Mark Boulton is Chief Marketing Officer for IFS. He has more than 20 years of experience in the information technology industry, and has held marketing leadership roles at Dell and IBM.

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  • Mark Brewer

    Global Industry Director for Service Management

    Mark Brewer

    Mark Brewer is the Global Industry Director for Service Management at IFS. Mark is a recognized thought leader in the industry and has been helping organizations drive business transformation for over 20 years. He has worked for some of the…

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  • Mark Martin

    Director, Commercial Operator Product Line, Aerospace & Defence Business Unit

    Mark Martin

    Mark Martin is responsible for helping commercial aviation organization operators increase efficiency, lower costs and perform maintenance more effectively while meeting stringent performance targets and ensuring industry compliance.

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  • Marne Martin

    Marne Martin

    As both President of IFS Service Management and CEO of Work Wave, Marne’s focus is to continue to elevate the strategic importance of service management to the success of the overall IFS business. Marne works strategically to ensure the entire…

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  • Martin Gunnarsson

    Product Director & ERP Evangelist

    Martin Gunnarsson

    Martin is Product Director and ERP Evangelist at IFS R&D, with two decades experience of working with ERP software, and a passion for product strategies, innovations, marketing and sales. Martin has gained a broad experience of global business thanks to…

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  • Matt Tobin

    Vice President of Marketing & Sales, Aviation & Defense

    Matt Tobin

    In his role, Matt provides strategic and operational leadership for the business unit’s global sales and marketing teams. He is responsible for developing and driving sales strategy across all market segments, both through the business unit’s direct sales team as…

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  • Maurice Devenney


    Maurice Devenney

    Social media, with their immediacy and directness, bring B2B communication to new levels of openness and effectiveness. They are an ideal forum for customers to tell us what they need, to share their insights—and even question the way we do…

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  • Megan Frahm

    Marketing Specialist

    Megan Frahm

    Megan is a Marketing Specialist, with focus on demand generation in Service Management for IFS North America. She engages with industry experts in service management to understand business challenges within service organizations, and highlight the solutions IFS has to offer…

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  • Olle Alvemark

    Industry Director, Manufacturing, IFS Scandinavia

    Olle Alvemark

    As a business developer for IFS Manufacturing in Scandinavia, Olle’s responsibilities include building strong relationships within the manufacturing industry to help identify, guide and resolve issues a manufacturer may face. Olle has a Master of Industrial Engineering from Chalmers University…

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  • Paul Collier

    Regional Marketing Director IFS Europe West

    Paul Collier

    Paul Collier is Director of Marketing for Europe West. His focus is to help take the company's global and regional marketing to the next level of capability and impact. He sits on the regional business leadership team and is a…

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  • Per Åsberg

    Senior Global Brand Manager

    Per Åsberg

    Per is responsible for brand management at IFS, including CSR, messaging and brand metrics. Prior to IFS, Per was one of the people behind a market research start-up company and is a real expert on data analysis and marketing metrics.

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  • Rob Stummer

    Managing Director

    Rob Stummer

    Rob Stummer is the Managing Director in Australia and New Zealand at IFS. He has held this position since May 2008 and has transformed the local business, achieving significant growth over the last nine years. Rob has a strong background…

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  • Roy Chan

    ASEAN Strategic Market Development Coordinator

    Roy Chan

    Roy Chan is the ASEAN Strategic Market Development Coordinator for IFS’s Aerospace & Defense Center of Excellence. He heads a major expansion to continue to strengthen the company's position in the booming ASEAN aerospace and defense market. Prior to joining…

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  • Roy Wagemans

    Senior Manager, Corporate Marketing

    Roy Wagemans

    With an international career spanning more than 25 years and with degrees in business and systems analysis, Roy is responsible for taking IFS’ products to market. After his studies he worked as project manager in the automotive industry for Nissan…

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  • Sarah Nicastro

    Director of Service Management Business Development

    Sarah Nicastro

    Sarah brings to IFS over a decade of experience covering the trends, technologies and business drivers that most impact end users of field service solutions from her tenure as Editor-in-Chief at Field Technologies Online. During her time at FTO, Sarah’s…

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  • Stefan Issing

    Global Industry Director, Automotive

    Stefan Issing

    Stefan Issing is the Global Industry Director for Automotive. Stefan holds a diploma degree in computer science from the University of Wuerzburg. In his nine years with IFS, he has been involved with automotive and supply chain management consulting, sales…

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  • Stephen Jeffs-Watts

    Senior Advisor—Service Management, R&D

    Stephen Jeffs-Watts

    As Senior Advisor for Service Management at IFS Research & Development, Stephen Jeffs-Watts is responsible for product strategy for IFS Field Service Management and the Service-Centric ERP capability in IFS Applications. Stephen collaborates with customers, analysts and industry groups to…

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  • Steve Treagust

    Global Industry Director for Finance, HCM & Strategy

    Steve Treagust

    Steve's responsibilities are to provide strategic direction to product development, thought leadership on finance, HCM, strategy and CSR, and customer guidance in maximizing systems ROI. He began his career as a tradesman in the construction industry before advancing with a…

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  • Susannah Richardson

    Marketing Director for IFS Field Service and Contact Centre Solutions

    Susannah Richardson

    As Marketing Director for IFS Field Service and Contact Centre solutions, Susannah is focussed on demand generation and product marketing within the UK market. Prior to IFS, Susannah led the marketing and business development teams for mplsystems and transformed the…

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  • Tom DeVroy

    Product Evangelist - Enterprise Service Management

    Tom DeVroy

    Tom DeVroy has over 30 years of experience in high tech service operations including work with hardware, software and consulting firms, as well as premier global service organizations like Ericsson, DHL, Xerox, and Ingenico. He holds a degree in business…

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  • Tom Smith

    Marketing Director, IFS Scandinavia

    Tom Smith

    Tom is the Marketing Director in IFS Scandinavia. He is also responsible for marketing globally within IFS Centers of Excellence for Oil & Gas and Retail and a member of the global marketing leadership team. Tom has more than 15…

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  • Ulf Tillander

    Global Industry Director for Retail

    Ulf Tillander

    Ulf's responsibilities include defining IFS's retail industry roadmap and strategy. Supporting the IFS retail community globally, Ulf enjoys discussing future consumer behavior and its influence on retail operations with existing and prospective customers. Other favorite topics are omni-channel and how…

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