In 2018 retailers will look to innovative store concepts, Blockchain and supply chain transformation

by   |    |   6 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Research, Retail, Strategy, Supply Chain

Digital is everywhere in retail today. The threat from more agile, internet-based companies continues to drive traditional players to try innovative new approaches. Over the next year, we will see innovative in-store education centers, more “endless aisles” concepts and Blockchain for sustainability at the top of the retailers´ agendas. These are the 2018 retail industry trends…

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Is unified commerce putting the customer experience back on center stage as it should be?

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Research, Retail, Strategy

In these days of fake news, there is a tendency to dramatize the fact that change is constant and occurs gradually but happens suddenly. I would like to shed some light on the retail apocalypse, the digital revolution within retail and the fact that the industry will never be the same again…ever. Is this true?…

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How to support your evolving omni-channel strategy with RFID and ERP

by   |    |   3 minutes  |  in Business Technology, Retail, Strategy, Supply Chain

RFID technology has risen to become a valuable element in better performing supply chain management, ensuring that the right products are available in the right place with no discrepancies. Retailers are experiencing challenges in keeping up with the inventory and visibility demands that today’s consumer-centric, competitive retail environment requires. RFID, supported by a multi-layered, flexible…

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expérience utilisateur

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Retail, Strategy, Supply Chain

An omni-channel transaction may be triggered on a smart screen, but delivering on it depends on end-to-end goods visibility, planning and forecasting supply, demand and inventory all in real time. To truly deliver personalization across channels, retailers’ suggestions come from the same source: their enterprise resource planning (ERP) system. Omni-channel capabilities are making it easier…

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Key takeaways from the NRF Big Show 2017

by   |    |   5 minutes  |  in Events, Research, Retail, Strategy

Returning home from my third NRF Big Show 2017, I feel a sense of urgency for continued evolution (rather than revolution…) for retailers to drive better and sounder offerings to us as consumers. Someone stated (I believe it was RSR Research) that one need to adhere to the continued drive for customer experience, using all…

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This will be the year of retailtainment.

by   |    |   7 minutes  |  in Creativity & Innovation, Digital Transformation, Retail, Strategy, Supply Chain

2017 will be a fantastic year for retailers to experiment by trying out new ideas. There’s only one thing they can’t risk—standing still. What’s in store for retail over the coming years? Ulf Tillander, Global Industry Director of Retail at IFS, highlights three trends that will drive the industry in 2017 and beyond. Store as…

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Omni-channel: A question of “How?”

by   |    |   3 minutes  |  in Business Technology, Retail, Strategy

For retailers, being able to deliver, and keep delivering, is at the heart of omni-channel success. But delivering has never been more complex. Getting the right products to the right person at the right time means planning and integrating complex, multiple, often global functions and channels – all in real time. All omni-channel experiences make…

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by   |    |   2 minutes  |  in Events, Retail

Over 1,200 people from 50 countries joined us in Gothenburg, Sweden for IFS World Conference 2016. After yet another successful IFS World Conference event (attended by over 1,200 people who joined us in Gothenburg from 50 countries to listen to over 160 speakers including Bob Parker from IDC, Ben Salama from Accenture and Micael Dahlén,…

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by   |    |   2 minutes  |  in Retail, Strategy, Supply Chain

Sustainability is one of the major trends facing retailers in a consumer-driven marketplace. As mentioned by Marian Salzman at NRF, sustainability is one of the major trends facing retailers in a consumer-driven marketplace. Retailers face a consumer that expects environmental transparency from anyone providing goods or services today. What does this mean to the modern…

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by   |    |   4 minutes  |  in Research, Retail

IFS recently carried out a global survey of over 1,000 IT decision makers from companies in 12 countries. The survey aimed to gather insight on the subject of change in businesses: its relevance, impact and drivers. The results revealed a number of interesting trends across different vertical industries and here, Ulf Tillander gives his thoughts on…

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