by   |    |   5 minutes  |  in Service Management

Founded in 1972, Spencer Technologies has grown to become a global company with more than 500 employees and 200 technicians throughout the United States, Canada, Mexico and Europe. The company provides project management and technology services to support retail stores and multi-site organizations. I had the honor of interviewing Rudy Goedhart, Business Intelligence Director at…

Read more

by   |    |   3 minutes  |  in Oil & Gas, Strategy, Transform Your Business

As we enter an era of hyper connectivity, trillion-dollar corporations and artificial intelligence, industries and companies must adapt to accommodate this new environment badged globalization 4.0 by the World Economic Forum (WEF). As these themes are discussed in Geneva this week, we outline a simple model to take advantage of it. Globalization 4.0 and the…

Read more

Us

by   |    |   6 minutes  |  in Business Technology, Manufacturing, Strategy, Supply Chain, Transform Your Business

In my last blog i talked about the use of artificial intelligence to help process manufacturers uncover the holy grail – accurate forecasting. In this blog i will explain why we might be the barrier to that happening. In my last blog I talked about how artificial intelligence might help manufacturers discover the holy grail…

Read more

robot zero-touch

by   |    |   6 minutes  |  in Service Management, Strategy, Transform Your Business

A few weeks ago, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has been named a Leader. This is always an honor of course, though for us, it’s no surprise. At IFS, we understand service, and the complexity and flexibility required to deliver for our customers….

Read more

UK housing

by   |    |   4 minutes  |  in Construction and Contracting, Engineering and Infrastructure

It would seem that whatever the reason, the UK housing market is at a crossroads. Some sources state that the house building industry has responded strongly to the demand for new housing, increasing output by 55% over the last five years, while other stats show England alone has a backlog of 3.91 million homes, which…

Read more

by   |    |   3 minutes  |  in Service Management

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a Leader. While we’re certainly thrilled to once again be recognized for the excellence of our service management solution, and the many ways that it helps service organizations maximize wins and build digital-first service solutions, the…

Read more

Amazon

by   |    |   5 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy, Transform Your Business

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be at a crossroads as to where it heads next. Beyond pouring additional energy into Amazon Prime, many have wondered whether the company may decide to enter an entirely new sector such as manufacturing to drive future…

Read more

leader

by   |    |   3 minutes  |  in Service Management

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for Field Service Management. In many ways, Gartner’s report outlines what we already knew: the field service landscape is rapidly changing, and IFS is ready to help organizations lead that change. The report paints a picture…

Read more

by   |    |   5 minutes  |  in Business Technology, Digital Transformation, Manufacturing, Process Manufacturing, Transform Your Business

Accurate forecasts are the panacea for food manufacturers, Is artificial intelligence getting us close to a solution, are we near to finding the forecasting Holy Grail? I was at a director’s dinner recently, discussing the use of AI in today’s food manufacturing companies, when I suggested that artificial intelligence would provide the ultimate solution to…

Read more

Construction

by   |    |   3 minutes  |  in Asset Intensive, Construction and Contracting, Engineering and Infrastructure, Transform Your Business

The engineering, construction and infrastructure industry is facing huge disruptive changes. We are at an inflection point, and need wholesale change right now. Global construction productivity has improved about a quarter of the rate of manufacturing productivity since 1995. When we look at rich countries like Germany, France and the United States, things are much…

Read more