No… and yes. After-market customer service is a critical component of long-term commercial and business success. And today more than two-thirds of employees work in the service sector. But, yes lots of time is wasted in the inefficient delivery of service. Let me explain.
In this post I want to share tangible and intangible mobility returns for two roles that are typical of any company; the sales executive and the project manager.
Lasting one extra day this year, the IFS World Conference delivers 24 more hours of networking and knowledge-sharing, and even more reasons to attend. Here are six of the best reasons why you should consider joining us this year…
IFS has released a new solution for inventory planning. Even though the solution is a brand new development it was heavily inspired by a product extension that had been offered to our Scandinavian customer base for over ten years. In order to be able to offer this product globally it was included as a part the core IFS Applications. As we included the extension into core we also made some major enhancements of the solution. The most significant being vastly improved performance.
Borg van Katwijk, Financial Director at Visser & Smit Marine Contracting said, “Our workforce is becoming increasingly mobile. By using business apps, such as IFS Notify Me, our employees are no longer required to be at their desks. IFS Notify Me enables them to approve purchase orders and invoices at any time and at any location—at home, at the office, or on the go. This boosts productivity and ensures up-to-date information in our central ERP system.
I like free stuff as much as the next person. Although I know very well that nothing is free. So what’s the problem? More and more, I find myself disappointed over the fact that “free” means that the product I’m consuming is less than its potential; less than I expect it to be.
Mixed mode manufacturing means that you combine make-to-stock (MTS) and make-to-order (MTO) in one common supply chain. The value proposition of this is that you can strike a balance between efficiency and flexibility across the product range by assigning different supply models to different products. In order to implement a strategy for a process manufacturing company it is important to have an enterprise software system such as IFS Applications that can support not only industry specific requirements for example formulations and multiple units of measure, but also mixed mode manufacturing.
I have just returned from three months paternity leave, and I must say that in addition to enjoying time with my kids it has been quite refreshing to experience IT “out of business”. Rather than reading IT press, the last few months I have seen how the iPads and Windows 8 devices work in the hands of my kids, their cousins, aunts, uncles, and grandparents.
What Tom Devroy has to say about these three Field Service Management trends… This field service management post is courtesy of our Vice President of Sales, Tom Devroy: In this podcast hear Tom discuss 3 main trends that are affecting field service management operations. Three trends driving the industry include: Mobility Scheduling Optimization Software-as-a-Service Mobility…
This reverse logistics post reflects on our recent visit to the Reverse Logistics Association trade show in Las Vegas. Thank you to those of you who visited us at Reverse Logistics Association’s 10th Annual Conference and Expo. Our goal at the show was to meet today’s key service management leaders… and that is what…