by   |    |   3 minutes  |  in Service Management

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing asset lifecycles, optimizing all processes and touch points, and delivering flawless customer service is a fundamental part of a company’s digital and business transformation strategy–plus having the ability to unlock new revenue streams. The growth…

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3 traits of a successful channel partner

by   |    |   3 minutes  |  in IFS Academy, Strategy

Partner ecosystems are a vital component to the majority of enterprise software vendors although few articulate what makes their top partners successful. Over the years, IFS has been focused on enabling new and old partners to focus on three key qualities that have proven to be the cornerstones of an elite partner. At IFS, we…

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