City Header

by   |    |   4 minutes  |  in Creativity & Innovation, Digital Transformation, Service Management

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24 months, technology will drive digital transformation in many companies striving to improve and predict revenue streams while also improving operational efficiency. shows that nearly three quarters of respondents provide service on equipment that is sensor-enabled….

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by   |    |   2 minutes  |  in Service Management

In this series we’ve discussed the service buzzwords I believe deserve the most attention in 2018 and in my last blog we discussed cloud’s huge influence on successful service models. My goal throughout this series has been that you leave with an understanding how these key concepts can bring value to your customers and your…

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Service Buzzword Cloud Header

by   |    |   4 minutes  |  in Service Management

Previously, we discussed the impact the Internet of Things can have on a service organization. Our final buzzword is key to helping your organization grow. Cloud enables an organization to grow and scale, respond to cyclical service patterns and move to a more secure, safer environment. Cloud will also help your organization adopt key service…

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Q&A: Will construction companies be able to keep pace with demand?

by   |    |   6 minutes  |  in Business Technology, Construction and Contracting, Creativity & Innovation, Strategy, Transform Your Business

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether or not construction companies will be able to keep up with demand, along with valuable suggestions for doing so. Kenny has been with IFS for more than 16 years and has worked in the business…

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2018 defense industry trends

by   |    |   4 minutes  |  in Aerospace & Defense, Business Technology, Strategy

Availability and reliability are key if military forces are to reach their objectives. But to achieve this, military forces and those supporting them are increasingly having to battle to stay on top on three fronts – procurement and support tactics, political changes across the globe and technical developments – to maintain their effectiveness. Shifts in…

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2018 commercial aviation trends

by   |    |   5 minutes  |  in Aerospace & Defense, Business Technology, Creativity & Innovation, Research, Strategy

2017 saw another positive year in commercial aviation with a surge in air passenger numbers and new aircraft orders as well as reports of being the safest year in commercial aviation history. Yet despite these positives, airlines continue to strive for improvement in the costly area of maintenance, where airlines spend more money than on…

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2018 tendances pétrole et gaz

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy

Many oil and gas companies experienced a tough couple of years recently, as oil prices plummeted to record-low levels. The recovery of the industry started in 2017, though, and now is the time to kick it into a higher gear to reap the benefits of being an early mover. New charging models, digital investments and…

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