| | Estimated reading time: 4 minutes | Service Management
CRM et FSM pour une vue client à 360°
Touchscreen

La gestion des services sur le terrain (Field Service Management ou FSM) et la gestion de la relation client (Customer…

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| | Estimated reading time: 3 minutes | Creativity & Innovation, Service
Can an AI chatbot deliver great customer service?
AI Header

Customer service is a people-focused business, and according to the Harvard Business Review, there are elements of service that are…

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| | Estimated reading time: 7 minutes | Creativity & Innovation, Events, Mobility, Service
IFS: Accelerating growth in the long-term
Accelerating Growth in the Long Term

The 2018 World Conference is all but done – but we’re finishing on a growth mindset. Learn how IFS can support your business growth, how WorkWave can bring the IFS ethos to smaller companies, and how Kyocera is making the journey to servitization.

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| | Estimated reading time: 5 minutes | Business Technology, Creativity & Innovation, Events, IFS Labs, Transform Your Business
Chatting with IFS Applications is as easy as chatting with friends
Chatting with IFS Applications is as easy as chatting with friends - IFS Aurena

What if you’re ill, laying on the couch with a high fever, really not feeling well with a bucket next…

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| | Estimated reading time: 7 minutes | Business Technology, Service, Supply Chain
Is your asset management software up to scratch?
field service management

Do you remember the moment you got your first mobile phone? A piece of technology that was going to change…

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