The rise of servitization and the industry’s “what’s next"

by   |    |   12 minutes  |  in Business Technology, Creativity & Innovation, Events, Service Management, Supply Chain, Transform Your Business

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in the world is safe from disruption, as out host city Atlanta found out during the civil war, when it was burnt to the ground. The morning keynote of our second day concentrated on the disruptions…

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Integrating field service management software

by   |    |   5 minutes  |  in Business Technology, Service Management

There are two central truths when it comes to enterprise resource planning (ERP) software. The first is that it is a long-term investment, and you don’t rip and replace what you have implemented unless it is absolutely necessary. The second is that no ERP will do everything, or everything well, and you need smart ways…

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Is bad enterprise software driving away your best employees?

by   |    |   3 minutes  |  in Business Technology, Digital Transformation

As complex industrial organizations seek to evolve, diversify, grow and change, there are a number of things that can hold them back. Poor enterprise software may not support their diversifying or developing operation. And this lack of enterprise software usability can cause talented managers to leave for greener pastures. A study IFS conducted of 200…

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70 percent of industrial companies need enterprise mobility for digital transformation

by   |    |   3 minutes  |  in Asset Intensive, Automotive, Aviation & Defense, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Energy and Utilities, Engineering and Infrastructure, Manufacturing, Mobility, Oil & Gas, Process Manufacturing, Service Management, Supply Chain

New study shows enterprise mobility is an essential step to harness the disruptive technologies in business. Business conditions are changing rapidly thanks to digital transformation, which is defined in this MIT Sloan Management Review article, “The Nine Elements of Digital Transformation,” as the use of technology to radically change the performance or reach of enterprises….

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Is your field service management software the weak link?

by   |    |   5 minutes  |  in Business Technology, Digital Transformation, Mobility, Service Management, Strategy

A chain is only as strong as its weakest link, and if your business aspires to grow, then your software solutions need to enable, not constrain. Service-based businesses succeed and fail based on how they manage complexity in the face of increased competition. Best-in-class service organisations today are not only responding quickly to market demands,…

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Field service management software post-implementation

by   |    |   3 minutes  |  in Business Technology, Service Management

Study offers a peek behind the kimono of post-implementation reality. Nothing is ever as we think it’s going to be. Being an adult, getting married or earning that degree or promotion, we think all of these things will be transformational, and they are, but not as we had imagined or hoped. Implementing field service management…

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