Sarah 7004_blog

by   |    |   3 minutes  |  in Business Agility, Customer Engagement, Service Management, Transform Your Business

With service organizations laser-focused on advancing their Customer Experience (CX) initiatives, self-service is a critical topic. You can’t provide a stellar CX without strong self-service capabilities, and the demand from your customers to take control of their service experiences is only going to increase. I spoke recently with Aly Pinder Jr, Program Director, Service Innovation…

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by   |    |   1 minute  |  in Asset Intensive, Business Technology, Energy and Utilities, IFS Radio Network, Service Management

This podcast discusses IFS’s recognition as a Visionary in the Gartner Magic Quadrant for two types of software in the energy and utility industry. In this month’s IFS Radio Network news segment, Senior Advisor for Enterprise Asset Management (EAM), Stefan Pervik, discusses IFS Applications’ recognition as Visionary in the Gartner Magic Quadrant for two types…

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