When you ask customers what they want from their experiences with your organization, simplicity and ease top their list. Furthermore, they want to know that they can trust whomever is providing them with service. For those reasons, customers may respond negatively when they realize that a machine, not a human, is providing them with service….
Posts Tagged as Robotic process automation
We’re in an age of rolling waves of technologically-driven disruption. Which are the 10 emerging technologies with the biggest chance of impacting your business? Here’s our guesses.