The rise of servitization and the industry’s “what’s next"

by   |    |   12 minutes  |  in Business Technology, Creativity & Innovation, Events, Service Management, Supply Chain, Transform Your Business

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in the world is safe from disruption, as out host city Atlanta found out during the civil war, when it was burnt to the ground. The morning keynote of our second day concentrated on the disruptions…

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Digital investments are key to the recovery of the mining industry

by   |    |   8 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service Management, Strategy

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple of years, the recovery of the mining industry started in 2017, and now is the time to kick it into a higher gear and benefit from being an early mover. Digital investments and new charging…

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Q&A: Why the increased interest in performance-based logistics and Power-by-the-Hour contracts

by   |    |   4 minutes  |  in Aviation & Defense, Research, Strategy

Performance-based logistics and Power-by-the-Hour contracts bring great opportunity to commercial and military aircraft operators. In this industry expert Q&A, Graham Grose, Vice President and Industry Director at IFS, talks about aviation’s increased interest in performance-based logistics (PBL) and Power-by-the-Hour contracts. Graham is responsible for supporting all IFS business development within the aviation and defense industry,…

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asset lifecycle solution

by   |    |   7 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on how companies can generate revenue by taking on service and asset management. Kenny has been with IFS…

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Fabrication : développer une culture d’entreprise adéquate pour tirer profit de la servicisation

by   |    |   2 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.

by   |    |   4 minutes  |  in Business Technology, Research, Service Management, Strategy

We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and been frustrated if your items can’t be guaranteed to arrive the next day? Or perhaps you abandoned an action on your mobile device because it wasn’t quick or easy enough? This is the beast that…

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L’aviation civile, première industrie sur les projets de transformation digitale et d’innovation

by   |    |   3 minutes  |  in Aviation & Defense, Business Technology, Digital Transformation, Research, Service Management, Strategy

The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten years. The concept of “Power-by-the-Hour” was invented by Rolls-Royce in 1962, which means it has been in play in the commercial aviation industry for more than 50 years. This program has reshaped the relationship between…

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2018 automotive industry trends

by   |    |   6 minutes  |  in Automotive, Business Technology, Creativity & Innovation, Research, Strategy

New data-driven services, strong light-weight materials and a rapidly built-out infrastructure for electric vehicles (EVs) are trends impacting the automotive industry this year. Stefan Issing, the Global Industry Director for Automotive at IFS, presents his industry predictions for 2018. Trend #1 Service revenue in the automotive industry will increase by 30% during 2018 When German…

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2018 manufacturing industry trends

by   |    |   7 minutes  |  in Manufacturing, Research, Strategy

The Internet of Things (IoT) being built into the product design, manufacturers adopting a more service-centric business model and 3D printing reaching the tipping point of realizing business benefits on a large scale. These are the three game-changing predictions that Antony Bourne, Global Industry Director of Industrial and High-tech Manufacturing at IFS, outlines for 2018….

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