by   |    |   3 minutes  |  in Service Management

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing asset lifecycles, optimizing all processes and touch points, and delivering flawless customer service is a fundamental part of a company’s digital and business transformation strategy–plus having the ability to unlock new revenue streams. The growth…

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by   |    |   3 minutes  |  in Uncategorized

I have been spending a lot of time with different companies in the wood industry over the past couple of months. Representing the full value chain, from forestry to wholesale for further processing in other industries or retail and use in their own finished products, it’s clear that the market is moving and the time…

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Will manufacturers ride the servitization wave to greater profitability?

by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing

The servitization megatrend is upon us. Product-driven companies are adding services revenue streams and business models, usually to augment but sometimes to replace product-based business. What is servitization, and why is it happening? When a major change or megatrend happens, there is usually not just a single reason. Multiple forces push a culture, society or…

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Q&A: Will construction companies be able to keep pace with demand?

by   |    |   6 minutes  |  in Business Technology, Construction and Contracting, Creativity & Innovation, Strategy, Transform Your Business

In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on whether or not construction companies will be able to keep up with demand, along with valuable suggestions for doing so. Kenny has been with IFS for more than 16 years and has worked in the business…

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The rise of servitization and the industry’s “what’s next"

by   |    |   12 minutes  |  in Business Technology, Creativity & Innovation, Events, Service Management, Supply Chain, Transform Your Business

Live blog coverage from the IFS World Conference 2018 break-out session, “The rise of servitization and the industry’s ‘what’s next’.” Nowhere in the world is safe from disruption, as out host city Atlanta found out during the civil war, when it was burnt to the ground. The morning keynote of our second day concentrated on the disruptions…

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Digital investments are key to the recovery of the mining industry

by   |    |   8 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service Management, Strategy

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple of years, the recovery of the mining industry started in 2017, and now is the time to kick it into a higher gear and benefit from being an early mover. Digital investments and new charging…

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Q&A: Why the increased interest in performance-based logistics and Power-by-the-Hour contracts

by   |    |   4 minutes  |  in Aerospace & Defense, Research, Strategy

Performance-based logistics and Power-by-the-Hour contracts bring great opportunity to commercial and military aircraft operators. In this industry expert Q&A, Graham Grose, Vice President and Industry Director at IFS, talks about aviation’s increased interest in performance-based logistics (PBL) and Power-by-the-Hour contracts. Graham is responsible for supporting all IFS business development within the aviation and defense industry,…

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asset lifecycle solution

by   |    |   7 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on how companies can generate revenue by taking on service and asset management. Kenny has been with IFS…

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Fabrication : développer une culture d’entreprise adéquate pour tirer profit de la servicisation

by   |    |   2 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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