Digital investments are key to the recovery of the mining industry

by   |    |   8 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service Management, Strategy

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple of years, the recovery of the mining industry started in 2017, and now is the time to kick it into a higher gear and benefit from being an early mover. Digital investments and new charging…

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Three challenges of delivering smart meter programs

by   |    |   3 minutes  |  in Creativity & Innovation, Energy and Utilities, Strategy

Three of the many challenges facing organizations that helping to deliver smart meter programs around the globe. In many parts of the world, smart meter installations have been around for some time, and in some countries, second or third generation devices are now being fitted. According to Metering and Smart Energy International, over the next…

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International Women’s Day

by   |    |   3 minutes  |  in Creativity & Innovation, Strategy

Today it’s International Women’s Day, an initiative created to put the spotlight on the inequalities that still exist between men and women with the hope of progressing gender parity. This is a much talked about topic, but how far have we really come towards a society where people are judged based solely on who they…

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Q&A: Why the increased interest in performance-based logistics and Power-by-the-Hour contracts

by   |    |   4 minutes  |  in Aviation & Defense, Research, Strategy

Performance-based logistics and Power-by-the-Hour contracts bring great opportunity to commercial and military aircraft operators. In this industry expert Q&A, Graham Grose, Vice President and Industry Director at IFS, talks about aviation’s increased interest in performance-based logistics (PBL) and Power-by-the-Hour contracts. Graham is responsible for supporting all IFS business development within the aviation and defense industry,…

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Q&A: Field service organizations and the need to optimize service models

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A, I will ask Mark Brewer, service industry expert and Global Service Industry Director for Service Management at IFS, to shed some light on the industry’s need to optimize business service models. Meet our service industry expert Mark…

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asset lifecycle solution

by   |    |   7 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on how companies can generate revenue by taking on service and asset management. Kenny has been with IFS…

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Fabrication : développer une culture d’entreprise adéquate pour tirer profit de la servicisation

by   |    |   2 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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asset lifecycle solution

by   |    |   4 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

Construction companies are changing their business strategy and preparing for changes. How most companies are operating today The construction industry today is fragmented with a multi-tiered sub-contractor model being used to design and construct new assets. In addition, when the asset is commissioned and handed over, another set of contracts and contractors are involved in…

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Harmoniser l’expérience de service pour répondre aux nouvelles attentes des clients.

by   |    |   4 minutes  |  in Business Technology, Research, Service Management, Strategy

We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and been frustrated if your items can’t be guaranteed to arrive the next day? Or perhaps you abandoned an action on your mobile device because it wasn’t quick or easy enough? This is the beast that…

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