Fleet Optimization

by   |    |   3 minutes  |  in Aviation & Defense, Business Technology, Creativity & Innovation

I love airports. Perhaps it is the time of year or the fact that every time I step into an airport I am reminded of that endearing scene from Love Actually, “Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport. General opinion’s starting to make…

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3 ways the changing field service management landscape is powering servitization

by   |    |   4 minutes  |  in Business Technology, Research, Service Management

On the heels of being shortlisted for Field Service Management by Constellation Research, we explore how field service management has changed with growing demand and the rise of servitization. When I first started working in the field service management (FSM) space seven years ago, the industry landscape looked much different than it does today. Field…

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Advanced Analytics for the Service Industry

by   |    |   5 minutes  |  in Business Technology, Digital Transformation, Research, Service Management, Strategy

When used in the right way, data collection and analytics can optimize operations and enhance service delivery to deliver a clear competitive edge. It isn’t a new revelation that being a data-driven organization can mean the difference between owning market share and being a laggard. But for service organizations globally, this resonates at an even…

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field service management

by   |    |   3 minutes  |  in Business Technology, Service Management

The survival and growth of a service organization are dependent upon its customer-focus and the right field service management software. You know the age old saying, behind every great man is a great woman? The phrase itself is controversial, but it can be applied to field service if you think of it in the right…

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drilling contractors

by   |    |   4 minutes  |  in Applications 9, Business Agility, Business Technology, Events, Oil & Gas

IADC brings together leading drilling contractors to discuss industry challenges around reliability and asset integrity in the dynamic environment of onshore and offshore drilling. This week, some of the leading global onshore/offshore drilling organizations and contractors converged in Houston, Texas for the 2016 IADC Asset Integrity & Reliability Conference. Facing a dynamically changing world and…

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CMMS

by   |    |   3 minutes  |  in Asset Intensive, Business Agility, Business Technology, Service Management

Based on 21 key functional business requirements, SelectHub names IFS the #1 CMMS vendor of 2016. SelectHub, a technology-selection management platform, recognized the importance of a computerized maintenance management system (CMMS) in their 2016 top vendor selection. “With the capabilities of CMMS systems expanding over the last few years, companies need to look carefully at their actual needs…

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by   |    |   4 minutes  |  in Business Technology, Service Management, Strategy

Maximize your organization’s potential by empowering and transforming your field technicians into your best sales people. The field service industry has long be known for their intimate transactions between organization and consumer. Depending on the type of field service delivery, a service organization often has a much closer interaction with their customer than they do other businesses…

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by   |    |   2 minutes  |  in Applications 9, Business Technology, Process Manufacturing

The 2015 FL100+ list is reflective of companies whose products and service ensure efficient transportation and warehousing, minimize food waste, facilitate safe operations and assure regulatory compliance. The food and beverage industry is known for its stringent quality control, razor-thin profit margins and fierce competition. That’s why IFS is humbled to have been selected as…

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by   |    |   2 minutes  |  in Applications 9, Business Agility, Business Technology, Creativity & Innovation

For the second year in a row, IFS is pleased to announce that we have been recognized for excellence by the Best in Biz Awards. IFS Applications, our component-based extended enterprise software, was awarded silver in the Best New Version of the Year category. Additionally, our customer-first attitude was recognized by Best in Biz’s Most…

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by   |    |   3 minutes  |  in IFS Academy, Strategy

IFS is excited to announce that CRN®, a brand of The Channel Company, has named David Eager, Vice President of Global Alliances, and Parker Zanios, Director of Partner Alliances, to its prestigious list of 2016 Channel Chiefs. The executives on this annual list represent top leaders in the IT channel who excel at driving growth and revenue…

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