What you need to know about quality assurance and management for the automotive industry

by   |    |   2 minutes  |  in Automotive, Business Technology, Strategy

Quality can be defined as “fitness for use as defined by the customer.” A quality product or service contributes to customer satisfaction; poor quality means ­dissatisfied customers. In today’s competitive marketplace, the process of controlling internal and external quality processes has become increasingly important and more complex for all ­companies. Especially in the automotive industry,…

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by   |    |   4 minutes  |  in Events

This is one of a series of live blog posts directly from the site of the 2013 IFS World Conference in Barcelona. Business journalist Adam Tinworth is a veteran of Reed Business Information and a lecturer on digital journalism at City University in London. His first-hand impressions are accompanied by illustrations of Matthew Buck, cartoonist for Drawnalism. Julie…

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