Latest posts

TDCGroup

by   |    |   5 minutes  |  in Service Management

For 130 years, the TDC Group has been delivering innovative communications solutions that link Danes more closely together. Brands in TDC Group include YouSee, Telmore, Fullrate, Blockbuster, Dansk Kabel TV, CubeIO, Get and TDC Erhverv. TDC Group is working toward a vision it refers to as ‘Digital Denmark,’ in which the company is committed countrywide…

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IFS Partner EVRY

by   |    |   2 minutes  |  in Partner

The first in a series of conversations with an IFS partner, EVRY is a leading Nordic tech and consulting company. Together with its customers and an ecosystem of global digital experts, it shapes the future by applying new technologies to improve end user experiences, and the performance of people, processes and systems. I recently sat…

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by   |    |   5 minutes  |  in Service Management

Founded in 1972, Spencer Technologies has grown to become a global company with more than 500 employees and 200 technicians throughout the United States, Canada, Mexico and Europe. The company provides project management and technology services to support retail stores and multi-site organizations. I had the honor of interviewing Rudy Goedhart, Business Intelligence Director at…

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by   |    |   3 minutes  |  in Oil & Gas, Strategy, Transform Your Business

As we enter an era of hyper connectivity, trillion-dollar corporations and artificial intelligence, industries and companies must adapt to accommodate this new environment badged globalization 4.0 by the World Economic Forum (WEF). As these themes are discussed in Geneva this week, we outline a simple model to take advantage of it. Globalization 4.0 and the…

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Us

by   |    |   6 minutes  |  in Business Technology, Manufacturing, Strategy, Supply Chain, Transform Your Business

In my last blog i talked about the use of artificial intelligence to help process manufacturers uncover the holy grail – accurate forecasting. In this blog i will explain why we might be the barrier to that happening. In my last blog I talked about how artificial intelligence might help manufacturers discover the holy grail…

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robot zero-touch

by   |    |   6 minutes  |  in Service Management, Strategy, Transform Your Business

A few weeks ago, Gartner released its 2019 Magic Quadrant for Field Service Management, and for the fourth consecutive time, IFS has been named a Leader. This is always an honor of course, though for us, it’s no surprise. At IFS, we understand service, and the complexity and flexibility required to deliver for our customers….

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UK housing

by   |    |   4 minutes  |  in Construction and Contracting, Engineering and Infrastructure

It would seem that whatever the reason, the UK housing market is at a crossroads. Some sources state that the house building industry has responded strongly to the demand for new housing, increasing output by 55% over the last five years, while other stats show England alone has a backlog of 3.91 million homes, which…

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by   |    |   3 minutes  |  in Service Management

Gartner has just released its 2019 Magic Quadrant for Field Service Management, and once again, IFS has been named a Leader. While we’re certainly thrilled to once again be recognized for the excellence of our service management solution, and the many ways that it helps service organizations maximize wins and build digital-first service solutions, the…

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Amazon

by   |    |   5 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy, Transform Your Business

Amazon recently announced record profits of $3.03bn, breaking its own record for the third consecutive time. However, Amazon appears to be at a crossroads as to where it heads next. Beyond pouring additional energy into Amazon Prime, many have wondered whether the company may decide to enter an entirely new sector such as manufacturing to drive future…

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leader

by   |    |   3 minutes  |  in Service Management

Gartner has announced that, once again, IFS has been named in the Leaders’ section of the 2019 Magic Quadrant for Field Service Management. In many ways, Gartner’s report outlines what we already knew: the field service landscape is rapidly changing, and IFS is ready to help organizations lead that change. The report paints a picture…

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