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by   |    |   7 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Transform Your Business

AI will combine with new-generation sensors to create a new kind of business automation in 2019. Digital twins will help companies see their businesses anew, with shared simulations that offer security in investment and product development. And blockchain will shed its negative perceptions, emerging as an enabler, not a disruptor. 2019 will be all about…

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Christian 7001_blog

by   |    |   4 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Mobility, Service Management, Strategy, Transform Your Business

If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the next five years, to around $5 billion.  That growth is being driven by businesses putting strategic emphasis on selling long-term services and guaranteed ‘outcomes’, as well as hikes in consumer expectations around service quality and…

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