WHAT IS CUSTOMER SERVICE WEEK? There seems to be a national holiday for just about anything under the sun. National Dog Day, National Sibling Day, National Pizza Day—the list goes on for nearly every single day of the year. So what’s the gimmick with Customer Service Week? To my surprise, it’s the real deal! National…
Posts by Megan Frahm
Megan is a Marketing Specialist, with focus on demand generation in Service Management for IFS North America. She engages with industry experts in service management to understand business challenges within service organizations, and highlight the solutions IFS has to offer with Field Service Management (FSM) and Enterprise Service Management (ESM). Megan’s prior experience includes sales and marketing for various technology-focused companies, and she holds a bachelor’s degree in Journalism, Advertising, and Media Studies from the University of Wisconsin – Milwaukee.