by   |    |   3 minutes  |  in Energy and Utilities

In these turbulent times who can really tell if the oil price recovery can be sustained, with sanctions, on-going trade wars, natural disasters and confusion around government policy concerning the off-shore industry’s long-term viability? What we do know is that companies operating in this sector today need to be ever more efficient and aware of…

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by   |    |   3 minutes  |  in Service Management

Field service management (FSM) is beginning to get a lot of attention and it’s easy to see why. Intelligently managing asset lifecycles, optimizing all processes and touch points, and delivering flawless customer service is a fundamental part of a company’s digital and business transformation strategy–plus having the ability to unlock new revenue streams. The growth…

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by   |    |   4 minutes  |  in Manufacturing, Supply Chain

In a couple of previous blog posts we have looked at the ideas of DDMRP and examined the five steps of the planning process. The intention with this blog post is to discuss how DDMRP relates to other planning solutions, how they can co-exist and how DDMRP differentiate itself from other well-known concepts. DDMRP has…

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by   |    |   3 minutes  |  in Service Management

Last week I joined the IFS team as Field Service Evangelist and Director of Service Management Business Development. For those of you reading this that aren’t familiar with my background, I’ve spent the past decade as the Editor in Chief of Field Technologies. I developed Field Technologies to provide guidance for service organizations on how…

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by   |    |   2 minutes  |  in Uncategorized

IFS recently appointed Alan Laing as managing director for UK & Ireland to drive growth for all of IFS’s products, services, and channels in this strategically important region. Having spent more than 25 years in the technology sector, Alan brings invaluable experience to the business along with a passion for engaging with customers. In this…

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by   |    |   4 minutes  |  in Construction and Contracting, Engineering and Infrastructure

In my previous blog, I outlined key trends facing engineering, construction & infrastructure organizations – digital transformation, Building Information Modelling (BIM) and the digital asset lifecycle model, embracing construction-integrated manufacturing and exploiting new service and facilities management revenues. The overall conclusion was that the non-integrated business systems and processes used by most companies today will…

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by   |    |   5 minutes  |  in Creativity & Innovation, Digital Transformation

“AI” is one of the most overused technology buzzwords of the last 2-3 years.  But the term is not going anywhere, so I’d like to make a plea on behalf of the weary: when talking about AI, don’t stop the conversation at ‘shiny new technology’.  Instead, continue to shift the AI conversation: why consider investing…

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