IFS Blog

Blogs on Technology, Innovation and Creativity

Categories

| | Estimated reading time: 3 minutes | Customer Engagement, Service
retail customer experience
Where Does AI Belong in the Retail Customer Experience?
Read More
| | Estimated reading time: 5 minutes | Strategy
Lightbulbs
A 2-tier ERP? – Don’t rule it out!
Read More
| | Estimated reading time: 3 minutes | Transform Your Business
The complex task of keeping modern naval fleets primed and ready
Read More
| | Estimated reading time: 3 minutes | Customer Engagement, Service
Will AI eliminate humans
Will AI Eliminate Humans in the Retail Contact Center?
Read More
| | Estimated reading time: 3 minutes | Customer Engagement, Service
Artificial Intelligence within customer service
The Emergence of Artificial Intelligence within Customer Service
Read More
| | Estimated reading time: 3 minutes | Customer Engagement, Service
AI and agent-assisted service
Finding the Perfect Balance of AI and Agent-Assisted Service
Read More
| | Estimated reading time: 6 minutes | Customer Engagement, Service
Conversational AI
Introducing Conversational AI in the Contact Center
Read More
| | Estimated reading time: 3 minutes | Customer Engagement, Service
AI success
Cross-Functional Cooperation is the Key to AI Success
Read More
| | Estimated reading time: 2 minutes | Customer Engagement, Service
Integrating AI
The First Step to Integrating AI in Your Customer Experience
Read More
| | Estimated reading time: 4 minutes | Automotive, Manufacturing
Pedal to the metal: Pushing new boundaries in automotive manufacturing
Read More
| | Estimated reading time: 5 minutes | Creativity & Innovation, IFS Labs
Help, robots will replace our jobs!
Read More
| | Estimated reading time: 5 minutes | Process Manufacturing
Food safety and risk – Changes in BRC 8 reinforce the possible
Read More