next-generation ai

by   |    |   4 minutes  |  in Business Technology, Digital Transformation, Service Management, Transform Your Business

We’ve reached an important inflection when it comes to adoption of emerging tech for Digital Transformation. Use cases for Artificial Intelligence (AI) are beginning to make their way into a variety of software solutions, augmenting automation and helping to improve service outcomes. The thing about all of those technologies is that, as of now, they’re…

Read more

AI Digital Transformation

by   |    |   5 minutes  |  in Business Agility, Business Technology, Digital Transformation, Service Management, Transform Your Business

When business leaders think about Artificial intelligence (AI), they usually do so in one of two ways. Either they think of it as science fiction, or they see it as a customer-facing gimmick. The reality, though, is that Artificial Intelligence is already beginning to integrate itself into tools used for Digital Transformation in a variety…

Read more

digital transformation factors

by   |    |   3 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, Service Management, Transform Your Business

It’s easy for an organization to decide to digitally transform their enterprise. They’ve bought into the buzzwords, read the research, consulted the analysts, and seen the figures about the potential cost savings and revenue growth. It all lines up in the abstract, but the question is—how do you actually define what digital transformation means to…

Read more

digital transformation

by   |    |   5 minutes  |  in Business Agility, Business Technology, Digital Transformation, Service Management, Transform Your Business

One of the most common mistakes that plagues organizations attempting to chart a path to true digital transformation is the oversight of cultural implications. While some operational changes and even technology investments can be fairly cut and dry, the quest for digital excellence is far more intricate. To reap the real rewards of your digital…

Read more

by   |    |   5 minutes  |  in Creativity & Innovation, IFS Labs

Well, at least I don’t believe that. They will definitely change the how we work or, even better, how we work and learn. The aging workforce I wrote this blog on my 40th birthday…and in the older definitions the “aging workforce” was defined as working individuals aged 40 years or older. However, living and working…

Read more

Construction Workers on Laptop

by   |    |   4 minutes  |  in Construction and Contracting, Digital Transformation

The engineering, construction and infrastructure (ECI) industry is facing huge challenges as it tries to deal with increasing demand to construct, operate and maintain assets faster, at lower cost and risk and to a higher quality. The non-integrated business systems and processes used by most companies today will simply not be good enough if a…

Read more

City Header

by   |    |   4 minutes  |  in Creativity & Innovation, Digital Transformation, Service Management

A recent study conducted by WBR indicates that the service industry is at an inflection point. Over the next 24 months, technology will drive digital transformation in many companies striving to improve and predict revenue streams while also improving operational efficiency. shows that nearly three quarters of respondents provide service on equipment that is sensor-enabled….

Read more

Connected Phone header

by   |    |   4 minutes  |  in Automotive, Digital Transformation, Manufacturing

Fifteen years ago, I was studying for a master’s degree in industrial automation at a technical university. We learned about open systems, industrial internet, old and new programming languages, collaborating robots, software-controlled machine clusters etc. Everything that you needed to build the smart factory. I thought all this was everyday life in the manufacturing industry…

Read more

Data Analysis Image

by   |    |   3 minutes  |  in Creativity & Innovation, Digital Transformation, Service Management

We are seeing the growing demand to integrate connected devices for field service operations. In a recent study by IFS, 30 percent of product-oriented companies said they are already using IoT for field service to some extent – a few companies are even harnessing IoT data to automatically trigger work orders or technician dispatches. But…

Read more

by   |    |   3 minutes  |  in Digital Transformation, Energy and Utilities, Mobility

To deliver in the new energy paradigm, suppliers need to focus on two key areas – technology and service provision. The energy market is being disrupted and transformed around the world. According to a recent foreword in the Global Innovation Index Report “Innovation lies at the core of any solution to the challenges facing our…

Read more