Artificial Intelligence

by   |    |   5 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs, Service Management

In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and myths behind it. One of the observations was that for me, for IFS, AI is very much a means to a goal. It’s about applying to a very specific use case to deliver better results….

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Artificial intelligence: defining and explaining AI-related terminology

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

Artificial intelligence (AI), machine learning, data science and advanced analytics are just some of the terms that are used a lot, often mixed up and randomly related to each other. Without trying to take you through a six-week term at your local university, we’ll try to explain some of these terms and more importantly, establish…

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Digital investments are key to the recovery of the mining industry

by   |    |   8 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service Management, Strategy

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple of years, the recovery of the mining industry started in 2017, and now is the time to kick it into a higher gear and benefit from being an early mover. Digital investments and new charging…

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ERP 2028 part 2: traceability and digital string?

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Process Manufacturing

Imagine going forward in time 10 years, how will the technologies evolving today change the way we work? What will enterprise resource planning (ERP) look like in 2028? The list of digital innovations moves on at a pace, with the Internet of Things (IoT), Industrial Internet of Things (IIoT), Blockchain, Artificial Intelligence (AI) and Augmented…

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Artificial intelligence myths

by   |    |   5 minutes  |  in Business Technology, IFS Labs

Artificial intelligence (AI) is a very polarizing subject in that it’s one of the most overhyped subjects. Yet at the same time, AI has the potential to enact many profound developments in so many areas of business, and our lives. Some people see AI taking over the world within a couple of years, while others…

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Why the hype around AI?

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

In my previous blog, “Are chimpanzees more intelligent than computers?,” I established some thoughts about what it all means, about the difference between artificial intelligence (AI) and human or general intelligence. In this second blog, I will instead look at the hype itself. It’s important to explain why AI is suddenly such a hot topic….

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Q&A: Field service organizations and the need to optimize service models

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A, I will ask Mark Brewer, service industry expert and Global Service Industry Director for Service Management at IFS, to shed some light on the industry’s need to optimize business service models. Meet our service industry expert Mark…

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asset lifecycle solution

by   |    |   7 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

By taking on service and asset management, construction and contracting companies can generate revenue across the total asset lifecycle. In this Q&A, Kenny Ingram, construction and contracting industry expert and Global Industry Director at IFS, answers questions on how companies can generate revenue by taking on service and asset management. Kenny has been with IFS…

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