Are you a manufacturer that has yet to derive value from servitization?

by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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asset lifecycle solution

by   |    |   4 minutes  |  in Asset Intensive, Business Technology, Construction and Contracting, Service Management, Strategy

Construction companies are changing their business strategy and preparing for changes. How most companies are operating today The construction industry today is fragmented with a multi-tiered sub-contractor model being used to design and construct new assets. In addition, when the asset is commissioned and handed over, another set of contracts and contractors are involved in…

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3 steps to creating a connected customer experience for service success

by   |    |   4 minutes  |  in Business Technology, Research, Service Management, Strategy

We as customers have become accustomed to instant gratification, thanks to uber-connectivity. Have you ever ordered something from Amazon and been frustrated if your items can’t be guaranteed to arrive the next day? Or perhaps you abandoned an action on your mobile device because it wasn’t quick or easy enough? This is the beast that…

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How oil companies can adjust their business to a period of recovery

by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy

The oil and gas industry is recovering, but companies need to deal with a new reality where a lot of the former experience, knowledge and skills no longer remain. The upstream oil industry was severely damaged by the collapse in oil prices. The crisis began in 2014 when oil prices started to drop, and this…

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Redefining products in the commercial aviation space: the next generation of “Power-by-the-Hour”

by   |    |   3 minutes  |  in Aviation & Defense, Business Technology, Digital Transformation, Research, Service Management, Strategy

The fundamental shift from selling products to guaranteed outcomes has been aided by exponential technological growth over the last ten years. The concept of “Power-by-the-Hour” was invented by Rolls-Royce in 1962, which means it has been in play in the commercial aviation industry for more than 50 years. This program has reshaped the relationship between…

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AI

by   |    |   5 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

Few would argue that Artificial Intelligence (AI) is the industry’s current hot topic. And why shouldn’t it be? AI’s potential is huge, but I’ve never seen a technology trend get hyped so much despite so many people failing to understand what it truly is, how it works, what’s possible today, what’s not and the impact…

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2018 defense industry trends

by   |    |   4 minutes  |  in Aviation & Defense, Business Technology, Strategy

Availability and reliability are key if military forces are to reach their objectives. But to achieve this, military forces and those supporting them are increasingly having to battle to stay on top on three fronts – procurement and support tactics, political changes across the globe and technical developments – to maintain their effectiveness. Shifts in…

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GDPR compliance: the 5-step model

by   |    |   4 minutes  |  in Business Technology, Strategy

Jenny is the CIO of a multinational company who had been tasked with ensuring compliance for when the General Data Protection Regulations (GDPR) come into effect in May 2018. Fortunately, Jenny is very switched on and broke the compliance problem down into five stages to aid the project. In this blog, I will explain how…

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GDPR: Compliance burden or business opportunity?

by   |    |   2 minutes  |  in Business Technology, IFS Radio Network, Strategy

The EU General Data Protection Regulation is a hot topic right now. Some may feel the GDPR is a compliance burden but it’s not. Instead, it gives businesses the opportunity to differentiate themselves from their competitors. Businesses today are rapidly accumulating data that identifies individuals. How that data is used and managed, and the degree…

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