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by   |    |   5 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, IFS Labs, Transform Your Business

At IFS Labs, we do a lot of things. We take our inspiration from consumer technologies and innovative solutions from a range of industries and apply these to IFS products. Some good examples of our work are around technologies like Augmented Reality or Chat Bots. However, we also do research that’s a bit further away…

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4338_50065

by   |    |   3 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Strategy, Transform Your Business

As we move into the new year the current industry climate in the UK is one of deep uncertainty. In the past week I have spoken with two UK business leaders who are delaying purchasing decisions in 2019 because of Brexit speculation. But Brexit isn’t the only pressure UK industries currently face. In 2017 the…

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Christian 7001_blog

by   |    |   4 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Mobility, Service Management, Strategy, Transform Your Business

If you believe industry watchers and analysts, the Field Service Management (FSM) market could as much as double over the next five years, to around $5 billion.  That growth is being driven by businesses putting strategic emphasis on selling long-term services and guaranteed ‘outcomes’, as well as hikes in consumer expectations around service quality and…

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Field Service Management 6 Launch

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, Service Management, Strategy, Transform Your Business

At a conference earlier in Q4, I asked the 300+ attendees “are you happy with your service organization and delivery?” Not a single hand was raised. Service organizations around the world know they are lacking key capabilities that would enable them to take their businesses to the next level. They may have first-time fix and…

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by   |    |   4 minutes  |  in Business Technology, Service Management

The simple act of returning products, parts and subcomponents back into inventory involves multiple steps and business entities—from the customer to your service organization, supply chain, receiving departments, subcontractors and even a repair depot operation. Not all software has the functionality to effectively manage reverse logistics which risks potential lost revenue, missed service-level agreements and…

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evolution

by   |    |   3 minutes  |  in Business Agility, Business Technology, Digital Transformation, Strategy

Talent management is more than just training and appraisals. To support business excellence your talent management systems and processes must provide the mechanisms to achieve the right level of skills at the right time. The importance of talent management in modern business We live in a technology supported world, where robotic automation, artificial intelligence and…

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communication

by   |    |   3 minutes  |  in Business Agility, Business Technology, Digital Transformation, Finance, Strategy

Corporate performance management can help your business deliver its strategy and drive required results.  Discover what it is and how it can support business excellence? What is Corporate performance management Corporate performance management has as many different names as definitions, but in short it is the communication hub linking strategy with operations. It is sometimes…

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Agility

by   |    |   4 minutes  |  in Business Agility, Business Technology, Digital Transformation, Strategy

Strategic delivery in modern business requires a balance between control and flexibility, risk and opportunity, and good timing.  Don’t go the way of the dinosaur, use the right enterprise solutions to support your agile strategic processes. Warning! Static strategy can lead to extinction With their size, speed, aggression, big teeth and an abundance of food,…

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Leap above the rest

by   |    |   5 minutes  |  in Business Agility, Business Technology, Digital Transformation, Strategy

Business excellence is about achieving more with less by doing the right thing, the right way at the right time.  This is the first blog in a four-part series which sets out the core platform from which your business excellence journey can accelerate, by using techniques from the worlds of Finance, HCM and Strategy, and…

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