Artificial Intelligence

by   |    |   5 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs, Service Management

In the previous blogs, I have been talking about what artificial intelligence (AI) is and some of the hype and myths behind it. One of the observations was that for me, for IFS, AI is very much a means to a goal. It’s about applying to a very specific use case to deliver better results….

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Artificial intelligence: defining and explaining AI-related terminology

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

Artificial intelligence (AI), machine learning, data science and advanced analytics are just some of the terms that are used a lot, often mixed up and randomly related to each other. Without trying to take you through a six-week term at your local university, we’ll try to explain some of these terms and more importantly, establish…

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Digital investments are key to the recovery of the mining industry

by   |    |   8 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Oil & Gas, Service Management, Strategy

Digital investments, new business models, digital twins and IoT empower mining companies to leverage industry recovery. After a tough couple of years, the recovery of the mining industry started in 2017, and now is the time to kick it into a higher gear and benefit from being an early mover. Digital investments and new charging…

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ERP 2028 part 2: traceability and digital string?

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Process Manufacturing

Imagine going forward in time 10 years, how will the technologies evolving today change the way we work? What will enterprise resource planning (ERP) look like in 2028? The list of digital innovations moves on at a pace, with the Internet of Things (IoT), Industrial Internet of Things (IIoT), Blockchain, Artificial Intelligence (AI) and Augmented…

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Three challenges of delivering smart meter programs

by   |    |   3 minutes  |  in Creativity & Innovation, Energy and Utilities, Strategy

Three of the many challenges facing organizations that helping to deliver smart meter programs around the globe. In many parts of the world, smart meter installations have been around for some time, and in some countries, second or third generation devices are now being fitted. According to Metering and Smart Energy International, over the next…

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Why the hype around AI?

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

In my previous blog, “Are chimpanzees more intelligent than computers?,” I established some thoughts about what it all means, about the difference between artificial intelligence (AI) and human or general intelligence. In this second blog, I will instead look at the hype itself. It’s important to explain why AI is suddenly such a hot topic….

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International Women’s Day

by   |    |   3 minutes  |  in Creativity & Innovation, Strategy

Today it’s International Women’s Day, an initiative created to put the spotlight on the inequalities that still exist between men and women with the hope of progressing gender parity. This is a much talked about topic, but how far have we really come towards a society where people are judged based solely on who they…

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Q&A: Field service organizations and the need to optimize service models

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A, I will ask Mark Brewer, service industry expert and Global Service Industry Director for Service Management at IFS, to shed some light on the industry’s need to optimize business service models. Meet our service industry expert Mark…

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Fabrication : développer une culture d’entreprise adéquate pour tirer profit de la servicisation

by   |    |   2 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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