Q&A: Field service organizations and the need to optimize service models

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Digital Transformation, Research, Service Management, Strategy

Field service organizations must optimize their reactive service models today and plan for predictive service models tomorrow. In this Q&A, I will ask Mark Brewer, service industry expert and Global Service Industry Director for Service Management at IFS, to shed some light on the industry’s need to optimize business service models. Meet our service industry expert Mark…

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Fabrication : développer une culture d’entreprise adéquate pour tirer profit de la servicisation

by   |    |   2 minutes  |  in Business Technology, Creativity & Innovation, Manufacturing, Strategy

Businesses looking to differentiate themselves in the industrial manufacturing industry should consider combining traditional products with new services (servitization). By learning how to derive value from servitization, manufacturers can rise above the competition. Manufacturers today live in a very competitive, price sensitive and crowded world. Today’s companies that operate in developed economies can no longer…

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How oil companies can adjust their business to a period of recovery

by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy

The oil and gas industry is recovering, but companies need to deal with a new reality where a lot of the former experience, knowledge and skills no longer remain. The upstream oil industry was severely damaged by the collapse in oil prices. The crisis began in 2014 when oil prices started to drop, and this…

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intelligence artificielle chimpanzé

by   |    |   4 minutes  |  in Business Technology, Creativity & Innovation, IFS Labs

Few would argue that Artificial Intelligence (AI) is the industry’s current hot topic. And why shouldn’t it be? AI’s potential is huge, but I’ve never seen a technology trend get hyped so much despite so many people failing to understand what it truly is, how it works, what’s possible today, what’s not and the impact…

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2018 commercial aviation trends

by   |    |   5 minutes  |  in Aerospace & Defense, Business Technology, Creativity & Innovation, Research, Strategy

2017 saw another positive year in commercial aviation with a surge in air passenger numbers and new aircraft orders as well as reports of being the safest year in commercial aviation history. Yet despite these positives, airlines continue to strive for improvement in the costly area of maintenance, where airlines spend more money than on…

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2018 financial industry trends

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Finance, Research, Strategy

The financial area is heavily impacted by new technology at the moment. Balancing trust, swift transactions and increased transparency is prioritized. To achieve this, technologies such as Blockchain, robotic automation and holistic reporting will play key roles, predicts Steve Treagust, Global Industry Director for Finance, HR and Strategy at IFS. Trend #1 Japan and South…

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2018 automotive industry trends

by   |    |   6 minutes  |  in Automotive, Business Technology, Creativity & Innovation, Research, Strategy

New data-driven services, strong light-weight materials and a rapidly built-out infrastructure for electric vehicles (EVs) are trends impacting the automotive industry this year. Stefan Issing, the Global Industry Director for Automotive at IFS, presents his industry predictions for 2018. Trend #1 Service revenue in the automotive industry will increase by 30% during 2018 When German…

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2018 process manufacturing trends

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Process Manufacturing, Research, Strategy

E-labeling, smart packaging and global partnerships offer new ways for companies to create more loyal customers and increase profitability. In 2018, these factors will be crucial to succeed in, for example, the food industry where customers’ demands on transparency are increasing. These are the 2018 process manufacturing predictions of Colin Elkins, Global Industry Director for…

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2018 tendances pétrole et gaz

by   |    |   6 minutes  |  in Business Technology, Creativity & Innovation, Oil & Gas, Research, Strategy

Many oil and gas companies experienced a tough couple of years recently, as oil prices plummeted to record-low levels. The recovery of the industry started in 2017, though, and now is the time to kick it into a higher gear to reap the benefits of being an early mover. New charging models, digital investments and…

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