by   |    |   2 minutes  |  in Business Technology, Mobility, Strategy

I am a firm believer that products should ship with the expected basic set of features out of the box. This is why I think Samsung’s decision announced to ship their KNOX solution to consumers is the right one. Needless to say IFS is backing Samsung’s KNOX initiative—we already have our first apps available in the KNOX app catalog, and more is to come.

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by   |    |   3 minutes  |  in Business Technology, Creativity & Innovation, Strategy

Pain is actually a good driver for coming up with new innovations because it forces you to produce new ideas. Being a leader is not painful. While you are concentrating on looking ahead, you might not detect what the competitors are doing and how your customers’ behavior and preferences are changing because you were too busy pleasing the financial market.

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by   |    |   2 minutes  |  in Strategy

The mobility trend is now entering a second phase where companies are formulating mobile strategies to benefit from the new mobile technologies. They are now busy replacing old mobile devices with smartphones and tablets, and are equipping their staff with business apps as a new and productive user interface to their business applications.

The business mobility community is diversified and covers a broad range of users. It can be separated into three distinct groups…

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Field service management software

by   |    |   1 minute  |  in Business Technology, Service Management, Strategy

This blog post is brought to you by IFS’s Vice President Research and Development, Tom Bowe. I recently finished a large-scale IFS Field Service Management implementation in the UK and have been asked multiple times how I was able to successfully manage this complex, demanding project without having a heart attack. Here’s a look at the high-level…

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service parts management

by   |    |   2 minutes  |  in Business Technology, Service Management, Strategy

This field service management blog post is brought to you by IFS’s Vice President of Research and Development, Tom Bowe. Most service companies track inventory in the field to some degree and most can report cost variances and usage trends each month. Occasionally I run across service businesses that expense all of their field inventory,…

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