Service Employee

by   |    |   3 minutes  |  in Business Technology, Digital Transformation, Service Management, Strategy

A few moments ago, a press release was issued announcing that IFS has acquired WorkWave. This is the biggest acquisition IFS has ever made and it demonstrates our commitment and appetite to grow in the service market. The news comes on the same day that Gartner has published its 2017 Magic Quadrant for Field Service Management,…

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IoT System

by   |    |   3 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Strategy

This is one of a three-part blog series outlining the benefits of the Internet of Things (IoT) and how to boost them. The basic premise of IoT is simple, enrich processes by automating activities using an active communications and execution system. But, this system can be boosted by combining other technologies with IoT to realize…

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How businesses truly feel about digital change & transformation

by   |    |   2 minutes  |  in Aerospace & Defense, Automotive, Business Agility, Business Technology, Construction and Contracting, Creativity & Innovation, Digital Transformation, Engineering and Infrastructure, Manufacturing, Mobility, Oil & Gas, Research, Service Management, Strategy

Digital transformation can mean different things to different people, making it difficult to know when you have achieved it. However, the answer to this conundrum is that you will never achieve it since it’s constantly evolving. To see what companies are thinking about today in regards to digital transformation and how it is currently being…

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Gartner’s Market Guide for Enterprise Business Process Analysis

by   |    |   3 minutes  |  in Business Technology, Digital Transformation, Research, Strategy

Why EBPA is a new way to visualize and manage the business in an age characterized by rapid change, including digital transformation. Enterprise business process analysis (EBPA) is more than just another new enterprise software acronym. It is a new way to visualize and manage the business in an age characterized by rapid change, including…

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Contact center agents

by   |    |   2 minutes  |  in Business Agility, Business Technology, Creativity & Innovation, Digital Transformation, Mobility, Service Management, Strategy

Earlier today, a press release went live announcing IFS’s acquisitions of mplsystems Limited and Field Service Management Limited. These investments demonstrate not only that IFS is committed to the Service sector, but also that the company has a real appetite to further extend its leadership position in the market. But why did IFS acquire these…

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The new reality: Can augmented reality solve the military MRO labor shortage?

by   |    |   3 minutes  |  in Aerospace & Defense, Business Technology, Service Management, Strategy

The virtual and augmented reality (AR) business is booming – one report predicts the market for the technologies will be worth over $165bn by 2024. Once seen as a gaming technology, augmented reality is now starting to enter the defense sector with big potential – witness the Dismounted Soldier Training System, the first ever fully…

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IFS Applications

by   |    |   4 minutes  |  in Applications 9, Business Technology, Events, Strategy

IFS Applications is your platform for innovation that helps you to constantly improve the small things in your business that will make a big difference. My 13-year-old son is a passionate tennis player. He practices about eight hours per week and spends hours watching matches on YouTube to learn from stars like Djokovic, Federer, Nadal…

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Is your GDPR project going to achieve compliance?

by   |    |   7 minutes  |  in Business Technology, Finance, Strategy

On May 25, 2018, the new and considerably more onerous general data protection regulations take effect. It affects all companies managing personal information originating from countries within the European Union (EU). As the fines for non-compliance are eye-watering, and the potential ‘ethical fallout’ highly damaging, a successful GDPR project is an essential risk mitigation tool….

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How to navigate the digital journey in the oil rig industry

by   |    |   4 minutes  |  in Asset Intensive, Business Technology, Creativity & Innovation, Digital Transformation, Events, Mobility, Oil & Gas, Strategy

Getting your business to an automated efficient state of operating its assets while maintaining safe and reliable operations is possible. The oil rig industry agrees that they are not in the forefront of the digital age, as per discussions at the drilling conference in Stavanger last week (Rigg og Borekonferansen). Perhaps this is because the…

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